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Door Attendant

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Four Seasons

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Location:
United States of America , Minneapolis

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

17.48 USD / Hour
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Job Description:

The Door Attendant creates a strong sense of arrival for hotel, residential, restaurant and banquet guests. Shares responsibilities with Bell Attendants and Valet Attendants to assure that guests’ departure is swift and complete.

Job Responsibility:

  • Greets guests who arrive by private car, taxi, or limo by opening their car door and welcoming them to the hotel
  • Assists guests descending from cars
  • Issues appropriate valet parking ticket to guests who want car parked
  • Gives verbal greeting to guests arriving on foot
  • Opens hotel doors for all guests
  • Unloads guest luggage from car, tags it and issues claim tickets to the guest
  • Directs hotel guests to the Front Desk for check-in
  • Transfers luggage to the Bell Staff
  • Assures the smooth flow of traffic on the drive by directing guest cars and taxis to the appropriate positions and directing valet parkers to park cars
  • Provides guests with directions, recommendations, and information about the city and its attractions
  • Hails taxis as needed
  • Loads luggage in car for departing guests
  • Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
  • resolves customer complaints, assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, etc
  • Greets all guests passing through Front Door and offers them assistance
  • Works harmoniously and professionally with co-workers and supervisors
  • Provides a high level of cleanliness on the driveway and hotel entrance
  • Assists with responsibilities and duties in the absence or heavy volume in the areas of Bell Staff and Valet Parking Staff
  • Assist in coverage of Residential Front Office responsibilities and desk coverage

Requirements:

  • A minimum of 2 years of front office or related work experience is preferred
  • A valid driver’s license and clean driving record
  • Education: High school education or equivalent experience
  • Requires reading, writing and oral proficiency in the English language
  • Good organizational skills
  • Ability to multitask
  • Attention to detail
  • Ability to work irregular hours, weekends, and evenings
What we offer:
  • Comprehensive health and vision insurance
  • Discovery nights at Four Seasons Properties around the globe
  • Holiday and vacation pay
  • Daily meals inspired by award-winning chefs
  • Uniforms and uniform care
  • Sick pay
  • Disability coverage and life insurance
  • Local gym membership discounts
  • Parking discounts
  • Staff lounge and cafeteria space with city view
  • Up to eight weeks of parental leave pay
  • Fur baby insurance
  • 401(k) retirement plan
  • Discounted accommodations at Four Seasons properties worldwide
  • Dental coverage available at a discounted rate

Additional Information:

Job Posted:
January 29, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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