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Door Attendant

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
Canada , Montreal

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services). Transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions. Arrange transportation (e.g., taxicab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed. Communicate parking procedures to guests/visitors.

Job Responsibility:

  • Greet and escort guests to rooms
  • Open doors and assist guests/visitors entering and leaving property
  • Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities
  • Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services)
  • Transport guest luggage to and from guest rooms and/or designated bell area
  • Assist with luggage storage and retrieval
  • Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage
  • Supply guests with directions
  • Arrange transportation (e.g., taxicab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed
  • Communicate parking procedures to guests/visitors
  • Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager
  • Maintain awareness of undesirable persons on property premises
  • Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information
  • Welcome and acknowledge all guests, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation
  • Speak with others using clear and professional language, and answer telephones using appropriate etiquette
  • Develop and maintain positive working relationships with others
  • Comply with quality assurance expectations and standards
  • Perform other reasonable job duties as requested by Supervisors

Requirements:

  • High school diploma or G.E.D. equivalent
  • No related work experience
  • No supervisory experience
  • No license or certification required
  • Ability to read and visually verify information in a variety of formats (e.g., small print)
  • Ability to move at a speed required to respond to work situations (e.g., run, walk, jog)
  • Ability to stand, sit, or walk for an extended period of time or for an entire work shift
  • Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance
  • Ability to move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps
  • Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping

Additional Information:

Job Posted:
March 03, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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