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Supports seamless door & meal access for Housing & Dining through specialized systems, policy expertise, and keen attention to detail. Also provides administrative support for cashier operations and occupancy management.
Job Responsibility:
Manage meal plan and door access operations, coordinating system functions and troubleshooting issues.
Compile and process housing charges, account adjustments, and reconciliations for Jardine Apartment residents.
Provide customer support and resolve account inquiries with accuracy and care.
Serve as the main point of contact for 150+ sponsored students, including athletics and special programs, ensuring smooth account and meal service management.
Coordinate and track special meal plans, incentive programs, and retail promotions.
Handle cash transactions and reporting functions with precision, much like a bank cashier.
Compile data and generate detailed financial and operational reports.
Requirements:
Requires a high school diploma and one year of relevant experience.
Experience in technical administrative support work including interpretation of information, collecting and compiling information from various sources and analyzing data
Experience with word processing, spreadsheets, and database applications
Experience with spreadsheet applications
ability to extract, review and analyze data from a variety of sources, including electronic
Ability to interact effectively with others including a demonstrated ability to provide a high level of customer service
Ability to represent the department and university in a professional manner
Knowledge of general accounting and cash handling procedures
Possess a high level of integrity when working with cash, financial transactions, and confidential information