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The YouVersion Donor Relationship Manager is primarily responsible for cultivating and nurturing donor relationships. This role establishes goals and strategies and increases support and engagement with YouVersion by fulfilling the philanthropic interests and passions of donors. This role collaborates with Development leadership and others to provide compelling giving opportunities to donors, inviting donors to give, and ensuring donors continue as an important part of the YouVersion Community.
Job Responsibility:
Cultivate and nurture the care and stewardship of donor relationships through monthly touch-points such as phone calls, emails, and handwritten notes
Create new ways to tell the story of YouVersion to engaged donors
Gather stories and ensure major donors are kept well-informed about the impact of their gifts
Create and maintain customer relationship management (CRM) process to ensure the highest level of follow-up and care for donor relationships
Create monthly reports on relationship progress
Serve with events or initiatives that support the entire team, including occasional travel and hosting guests
Craft, implement, evaluate, and recraft the marketing, communications, and creative expression of YouVersion Development
Partner with YouVersion Development, Marketing, and Creative teams to understand what is working and opportunities to engage givers
Requirements:
3 - 5 years of related work experience
Bachelor’s degree preferred
Ability to self-motivate, make independent decisions, and solve problems with innovation
Effective at multi-tasking and time management to meet strict deadlines while remaining flexible and open to change
Excellent verbal, written, and interpersonal communication skills to maintain and foster partnerships
Effective at process and organizational management to coordinate, structure, and provide vision to projects
Maintain flexibility and initiate processes and projects while exemplifying a high level of customer service
What we offer:
Paid parental leave, including maternity, paternity, and adoption leave
Generous employer-paid leave for the use of vacation, sick time, and other qualifying reasons
Innovative and comprehensive Medical, Dental, and Vision insurance that provides team members with useful resources and savings to navigate their holistic health
Life insurance policy provided for all staff members at 2x annual salary at no cost. Additional life insurance coverage is available to purchase
Short-Term and Long-Term disability is covered at 100% for full-time qualified staff members
Comprehensive wellness and mental health benefits allow staff to proactively invest in their physical and emotional health
Generous 401(k) retirement plan allowing a team member to have up to 12.5% (including employee contribution, employer match, and employer discretionary contribution) contributed into their account in their first year
$160 annually in development dollars for team members to invest in their professional growth