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Donor Relations Specialist

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Robert Half

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Location:
United States , Atlanta

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Maintain and update donor databases, gift records, pledges, and contact information. Process donations, generate acknowledgments, and ensure timely donor receipts and thank-you letters. Support donor stewardship activities, including recognition, correspondence, and follow-up communications. Prepare reports on donor activity, campaign progress, and fundraising metrics. Assist with fundraising campaigns, mailings, and donor outreach initiatives. Coordinate administrative support for donor meetings, events, and engagement activities. Monitor shared inboxes, respond to donor inquiries, and route requests appropriately. Help track grants, sponsorships, and pledge fulfillment deadlines. Reconcile donation records with finance teams and maintain confidential donor information. Provide general administrative support to the development or fundraising department.

Job Responsibility:

  • Maintain and update donor databases, gift records, pledges, and contact information
  • Process donations, generate acknowledgments, and ensure timely donor receipts and thank-you letters
  • Support donor stewardship activities, including recognition, correspondence, and follow-up communications
  • Prepare reports on donor activity, campaign progress, and fundraising metrics
  • Assist with fundraising campaigns, mailings, and donor outreach initiatives
  • Coordinate administrative support for donor meetings, events, and engagement activities
  • Monitor shared inboxes, respond to donor inquiries, and route requests appropriately
  • Help track grants, sponsorships, and pledge fulfillment deadlines
  • Reconcile donation records with finance teams and maintain confidential donor information
  • Provide general administrative support to the development or fundraising department

Requirements:

  • 2+ years of administrative, customer service, nonprofit, or fundraising support experience
  • Experience working with donor databases, CRM systems, or fundraising platforms preferred
  • Strong attention to detail and high level of accuracy in data entry and recordkeeping
  • Excellent written and verbal communication skills
  • Ability to handle sensitive and confidential information with professionalism
  • Strong organizational skills and ability to manage multiple priorities
  • Proficiency in Microsoft Office Suite, especially Excel, Word, and Outlook
What we offer:
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
  • free online training

Additional Information:

Job Posted:
May 15, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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