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Ashgate Hospice is proud to be a Disability Confident Employer. This means we are committed to inclusive hiring and encourage applicants from all backgrounds. Hours: 37.5 worked 5 over 7 to include Weekends and Bank Holidays on a Rota Basis. Join our team as the Donation Distribution and Clearance Shop Manager and make a difference! Do you want a job where you can help others and have a positive impact on your community? Then we’ve got the perfect role for you. Our retail outlets are a vital part of what we do, generating essential income that directly supports the hospice. Every item sold in our shops or donated to us helps fund the compassionate end-of-life care we provide. With 15 retail shops across North Derbyshire, a dedicated Furniture Store, Donation Centre, two bustling Clearance Shops, and two welcoming Coffee Shops, our retail presence continues to grow. We also operate two successful eBay platforms - one for clothing and one for general goods - alongside a fully online furniture shop. Our shops not only raise vital funds, but also create social value by offering volunteering opportunities, affordable goods, and a welcoming space for people in our local communities. It’s a dynamic, fast-paced operation that’s making a real difference every day! You will be joining a dedicated and values driven team at our Donation Centre and Clearance Shop. Our Donation centre has a dynamic environment where no two days are ever the same, and everyone works together with a shared purpose. The team plays a vital role in sorting, preparing, and distributing high quality stock for our retail operation, ensuring our shops are always well supplied with items that help generate essential income for Ashgate Hospice. The Clearance Shop adds an important final step in this process, giving unsold items from our shops one last opportunity to find a new home and continue raising funds for the care Ashgate provides. There’s a strong sense of camaraderie here, colleagues support one another, celebrate successes, and take real pride in knowing that every item processed helps make a meaningful difference to patients and families across our community.
Job Responsibility
Lead the Donation & Distribution Centre and Clearance Shop to support retail income targets, ensuring timely, accurate stock flow to shops and online platforms
Create a welcoming, respectful environment for customers, donors and visitors across the Donation Centre and Clearance Shop
Oversee Gift Aid processes to ensure accurate labelling and recording of eligible donations
Collaborate with shop managers to understand sales trends, stock needs, and capacity, ensuring efficient and tailored distribution
Seek commercial opportunities, including corporate donations and clearance stock partnerships
Requirements
Strong organisational skills and confidence managing a busy workload
Able to lead, motivate and support a team of staff and volunteers
Great communicator who builds positive relationships with a wide range of people
Comfortable planning, prioritising and delegating in a fast‑paced environment
Good numeracy and confidence working with budgets and processes
Basic IT skills, including Microsoft Office
Understanding of safe working practices and health & safety
Experience handling cash or following banking procedures
Full driving licence
Professional, trustworthy and respectful of confidentiality
What we offer
Generous holiday entitlement, with the option to increase it through our Annual Buy and Sell Leave Scheme
A flexible working approach to help meet your needs and ours, including options like job-sharing
A Cycle to Work scheme and a Tech Benefit scheme to help spread the cost of your next bike or gadget
The Health Cash Plan, giving you money back on treatments like physiotherapy, dental care, and eye tests
Access to Rewards, with discounts at hundreds of high-street retailers
A confidential Employee Assistance Programme, offering free, round-the-clock support when you need it
A pension scheme with up to 7% employer contribution, helping you save for the future
A life assurance scheme, giving peace of mind for you and those important to you, up to age 65
A commitment to your personal and professional development, with training opportunities to help you grow
Free, on-site parking whenever you're working at the hospice
Discounted, onsite café at our Old Brampton site, available to all staff
A wide range of initiatives to support your wellbeing, and the time out to practice self-care