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Domestic Premium Appliance Field Engineer

United Kingdom, London / Essex 37569.00 - 45281.00 GBP / Year · Job Posted January 11, 2026
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Job Description

Working independently, we give you the tools to succeed. We build a community around you to share your practices and feel part of something special, inspiring results as a team with a family feel, and redefining excellence every day. Our Domestic Field Service teams work creatively to service our customers in their homes, bringing a new challenge every day as you diagnose and solve the issues that arise. You could be servicing any of our world class products to sustain their life and support our sustainability promise. As one of our brand ambassadors, you will be encouraged and rewarded to promote our care product and appliances. we have a reward platform where you can earn points to exchange for personal gift cards or products.

Job Responsibility

  • Service customers in their homes
  • Diagnose and solve issues
  • Service any of the company's world class products
  • Act as a brand ambassador
  • Promote care products and appliances

Requirements

  • Experience as an Appliance engineer or Appliance technician
  • Technical experience from any industry, ideally in electronics, white goods, electrical or gas industry
  • Gas qualification and experience (highly desirable but not essential)
  • Engaged team player who collaborates, innovates, and uses passion to drive exceptional customer experience

Nice to have

Gas qualification and experience

What we offer

  • Daily lunch allowance included in salary
  • Performance related bonus scheme
  • Commission for introducing customers to products, accessories and care collection
  • Optional private use of Company Vehicle subject to relevant HMRC rates
  • 25 days holiday, plus bank holidays
  • Contributory pension scheme
  • Internal recognition with the ability to earn points
  • Wellness and employee support schemes
  • Life assurance @ 4 x Salary if enrolled in pension scheme
  • Income protection scheme
  • Excellent training and support network
  • Active personal development plan and opportunities to further your career
  • Medicash Scheme – money back towards the cost of healthcare and wellness
  • Inspired Performance - reward and recognition portal
  • Eye-care voucher Scheme
  • Substantial discount on all company products

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