This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
The Domestic Payments Product Manager is responsible for a diverse set of solutions that provides our TTS clients with domestic payments, collections and reconciliation services in LATAM, covering all countries where Citi is present in the region, including Mexico. The role requires knowledge of markets, regulations and Citi policies at global, regional and local levels with a high product and geographical complexity: multi-country, multi-product.
Job Responsibility:
Continuous improvement of our solution suite, focused on value added services
Identify new opportunities to continue expanding our offering
Support commercialization of our Domestic Payments solutions
Provide coordination from the product perspective for the execution of Data Quality projects
Maintain a close monitoring on issues to drive timely execution of CAPs
Keep our Capability Grid and Onboarding Documentation up to date
Monitor KPIs and drivers to assess performance of our solutions
Ensure the right operating model is in place for our solutions
Maintain all products in compliance with regulations, internal policies and our Risk & Control framework
Work with the LATAM Domestic Payments Head and collaborate with the Domestic Payments and Receivables Business Managers
Work in partnership with Digital Channels, Operations, Technology, Sales, Implementations, Service, Compliance, Risk and others
Provide guidance to the countries
Serve as the knowledge center for all internal constituencies, clients and partners
Requirements:
Understanding of Domestic Payments & Receivables products, markets and risk & control environment
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