Domestic / Commercial Property Loss Adjuster Job at Lawes Consulting Group (London)

Job Description

Our client are currently recruiting for a Property Loss Adjuster, you’ll handle a range of claims of varying complexity and value; and you’ll enjoy working to a broad and busy caseload. You will also be motivated by every day being different. So, you’ll need to come to us with a strong background in both Domestic and Commercial claims, and the appetite to operate in a remote team within a fast-paced and continually evolving environment.

Job Responsibility

Work to achieve agreed activity levels with the intention of continuously reducing WIP throughout the year
Process all invoices and approve estimates within 5 working days of receipt/agreement
Take responsibility for issuing interim fees during the claim life cycle as highlighted centrally
Full completion of all prepared site notes templates and associated documentation within set SLA’s
Assist in maintaining accurate management information by completing spreadsheets as necessary
Reduce elapsed timescales by providing and fostering a pro-active approach to file management
Identify cases of possible fraud and recoveries and refer as appropriate within set SLA’s
Work to ensure correct policy interpretation and validation
Prepare, check and approve where appropriate, reports for clients in accordance with agreed SLA’s and formats
Ensure files are up to audit standards at all times
In conjunction with designated colleagues pro-actively update customers and clients where necessary in accordance with agreed client SLA’s
Take responsibility for following agreed/documented procedures when dealing with problems and complaints
Build good working relationships with clients and staff
Maintain an awareness of business opportunities and refer all identified opportunities to the client
Responsible for out of hours calls via a pre-set rota

Requirements

High level of Property Loss Adjuster experience
Already hold or working towards recognized professional qualifications at a diploma level
Accuracy, attention to detail and an analytical approach
Strong verbal and written communication
Demonstrable experience of organizing and managing own workload is essential
Ability to work in a fast paced and changing environment where flexibility is required to accommodate peaks and troughs in workload
Excellent time management to be able to work to short/changing deadlines
5 Grade A-C’s GCSE’s or equivalent including Math’s and English
Being prepared to work nationally on occasion with overnight stays
Being prepared to work on standby on a Rota and during busy times at weekends and public bank holidays

What we offer

Reward platform – discounts for over 800 retailers
25 days holiday (rising with service)
Well-being centre
Recognition programme
Paid fertility appointments
Fostering friendly employer
Pension – matched contribution up to 5%
Life Assurance (2 x basic salary)
Development, training and professional qualifications

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