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Domestic / Commercial Property Loss Adjuster

United Kingdom, London Employment contract 50000.00 - 63000.00 GBP / Year · Job Posted March 27, 2025

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Job Description

Our client are currently recruiting for a Property Loss Adjuster, you’ll handle a range of claims of varying complexity and value; and you’ll enjoy working to a broad and busy caseload. You will also be motivated by every day being different. So, you’ll need to come to us with a strong background in both Domestic and Commercial claims, and the appetite to operate in a remote team within a fast-paced and continually evolving environment.

Job Responsibility

  • Work to achieve agreed activity levels with the intention of continuously reducing WIP throughout the year
  • Process all invoices and approve estimates within 5 working days of receipt/agreement
  • Take responsibility for issuing interim fees during the claim life cycle as highlighted centrally
  • Full completion of all prepared site notes templates and associated documentation within set SLA’s
  • Assist in maintaining accurate management information by completing spreadsheets as necessary
  • Reduce elapsed timescales by providing and fostering a pro-active approach to file management
  • Identify cases of possible fraud and recoveries and refer as appropriate within set SLA’s
  • Work to ensure correct policy interpretation and validation
  • Prepare, check and approve where appropriate, reports for clients in accordance with agreed SLA’s and formats
  • Ensure files are up to audit standards at all times
  • In conjunction with designated colleagues pro-actively update customers and clients where necessary in accordance with agreed client SLA’s
  • Take responsibility for following agreed/documented procedures when dealing with problems and complaints
  • Build good working relationships with clients and staff
  • Maintain an awareness of business opportunities and refer all identified opportunities to the client
  • Responsible for out of hours calls via a pre-set rota

Requirements

  • High level of Property Loss Adjuster experience
  • Already hold or working towards recognized professional qualifications at a diploma level
  • Accuracy, attention to detail and an analytical approach
  • Strong verbal and written communication
  • Demonstrable experience of organizing and managing own workload is essential
  • Ability to work in a fast paced and changing environment where flexibility is required to accommodate peaks and troughs in workload
  • Excellent time management to be able to work to short/changing deadlines
  • 5 Grade A-C’s GCSE’s or equivalent including Math’s and English
  • Being prepared to work nationally on occasion with overnight stays
  • Being prepared to work on standby on a Rota and during busy times at weekends and public bank holidays

What we offer

  • Reward platform – discounts for over 800 retailers
  • 25 days holiday (rising with service)
  • Well-being centre
  • Recognition programme
  • Paid fertility appointments
  • Fostering friendly employer
  • Pension – matched contribution up to 5%
  • Life Assurance (2 x basic salary)
  • Development, training and professional qualifications

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