Domestic Abuse Triage Volunteer Job at Victim Support (Stoke on Trent)

New

Professional Business Support

Location

United Kingdom , London

Salary:

27500.00 - 34300.00 GBP / Year

Social Value Portal Ltd

Expiration Date

June 07, 2026

Requirements

Proven experience providing high-quality administrative support to teams or senior individuals, including coordinating activities and managing stakeholder interactions
Effective written and verbal communication skills, with the ability to produce clear, professional correspondence and respond effectively to enquiries
Good working knowledge of Microsoft Office applications (Word, Excel, Outlook, OneNote), with the ability to use them effectively in a professional environment
Highly organised, with the ability to prioritise effectively and manage competing demands in a busy environment
Demonstrated ability to take ownership of tasks, using sound judgement to prioritise, make decisions and escalate where appropriate
Experience supporting team operations, including coordinating meetings, managing diaries and inboxes and supporting onboarding or recruitment activity
Good attention to detail, with a focus on accuracy when handling documentation, records and administrative processes
Ability to build and maintain effective working relationships across a wide range of stakeholders, contributing to collaborative team delivery
Ability to handle sensitive and confidential information with discretion, while adhering to established processes and standards
Proactive and solutions-focused approach, with a commitment to continuous improvement and enhancing ways of working

Job Responsibility

Provide high-quality administrative support to the PSMI team, ensuring work is well organised, efficiently coordinated and delivered at pace
Support the smooth running of team operations by managing core processes, including recruitment activity and joiner, mover and leaver administration
Coordinate meetings end-to-end, including scheduling, preparing materials and capturing accurate minutes and actions
Manage complex diaries and support managers with day-to-day coordination, ensuring priorities are effectively planned and delivered
Act as a central contact point through management of the team mailbox, using judgement to prioritise, respond or escalate queries
Maintain effective records management and compliance processes, including supporting inductions and carrying out required checks
Build strong working relationships and collaborate with colleagues, PAs and administrators across the PSR and FCA to support effective team delivery

What we offer

25 days annual leave plus bank holidays
Non-contributory pension (8–12% depending on age) and life assurance at eight times your salary
Private healthcare with Bupa, income protection and 24/7 Employee Assistance
35 hours of paid volunteering annually
Hybrid model where employees work a minimum of 40% in the office each month (expectation of 50% for senior leaders). Changing from September to a minimum of 50% in the office each month (expectation of 60% for Directors and Executive Directors)
A flexible benefits scheme designed around your lifestyle

Fulltime

!

New

Model Risk - Senior Associate

We regulate financial services firms in the UK, to keep financial markets fair, ...

Location

United Kingdom , London

Salary:

59200.00 - 73800.00 GBP / Year

Social Value Portal Ltd

Expiration Date

June 15, 2026

Requirements

Experience delivering modelling, machine learning, or data science projects
Experience contributing to the implementation of a model risk framework, including supporting training, guidance, or communications
Practical coding experience in Python, SQL, or R
Good knowledge of a range of modelling and machine-learning techniques
Interpersonal skills, with the ability to provide clear, balanced and practical advice
Experience working with stakeholders, with the confidence to engage effectively across different teams
A collaborative approach, building positive working relationships to reach shared outcomes
Good organisational skills, with the ability to manage competing priorities and deliver high-quality work to deadlines
Problem-solving ability, applying sound judgement and making evidence-based recommendations
Able to adjust and work effectively in a changing environment

Job Responsibility

Contribute to the development and embedding of the model risk management framework, supporting training, communication and adoption across the FCA
Provide oversight, guidance and constructive challenge to first line of defence (1LOD) model development and governance activities
Work closely with modelling teams to support model risk assessments, evaluate controls, advise on validation approaches and help ensure model inventory data is accurate and complete
Support assurance activities such as independent model validations and thematic reviews
Support the maintenance and ongoing development of the FCA Model Inventory, including contributing to data analysis and reporting for senior stakeholders
Work collaboratively with R&CO colleagues to stay informed on developments across risk and contribute to updates on internal AI and model risk
Build and maintain a network across key 1LOD areas (e.g. Advanced Analytics, Data Management, AI Governance) and stay up to date with developments in AI and Model Risk Management
Adhere to the FCA values and ways of working in the delivery of outcomes

What we offer

25 days annual leave plus bank holidays
Non-contributory pension (8–12% depending on age) and life assurance at eight times your salary
Private healthcare with Bupa, income protection and 24/7 Employee Assistance
35 hours of paid volunteering annually
Hybrid model where employees work a minimum of 40% in the office each month (expectation of 50% for senior leaders). Changing from September to a minimum of 50% in the office each month (expectation of 60% for Directors and Executive Directors)
A flexible benefits scheme designed around your lifestyle

Fulltime

New

Db Senior Technical Transaction Analyst

This is a key role within the Defined Benefit Solutions area to support the oper...

Location

United Kingdom , Reigate

Salary:

Not provided

Social Value Portal Ltd

Expiration Date

Until further notice

Requirements

Excellent Defined Benefit technical knowledge
Ability to work on own and to tight deadlines, maintaining exceptional standards of accuracy and attention to detail
Good organisational and prioritisation skills
Good verbal, written communication and interpersonal skills
Good analytical and issue resolution skills
An understanding of project management would be beneficial, but not essential
An understanding of DB pensions and/or Bulk annuities, pension scheme administration requirements and systems would be beneficial, but not essential

Job Responsibility

Produce consistent benefit specification documentation for all new transactions
From exclusivity, or contract signing stage for small schemes, ensure data is in place within the member factors tool to enable member options to be produced
Assessment of data, which includes pricing assumptions where required, to create initial data templates for the transition team
Through analysis of contractual terms, update Flo to reflect contractual delivery dates for member option deliverables
Working alongside Post Transaction Services Manager, to provide or support assessment of each new scheme to understand complexity and support needs for the data cleanse activity
Support GMP Equalization work by preparing templates when required

What we offer

A competitive salary, pension scheme and life assurance
25 days annual leave plus an additional day on us for your birthday
Private medical cover and income protection, just in case
A generous and highly achievable bonus scheme
Opportunities to progress your career in-role and within the company
Free access to the Headspace app, 24/7 employee assistance helpline and trained physical and mental health first aiders
A variety of employee funded benefits available via our online benefits portal
Plus, several additional purchase options available for you and your loved ones

Fulltime

New

London Account Broker

Our customers expect first-class support — and that’s why we hire exceptional pe...

Location

United Kingdom , London

Salary:

Not provided

Social Value Portal Ltd

Expiration Date

Until further notice

Requirements

Previous experience gained working with larger commercial or corporate clients both UK and Internationally based would be desirable
Technical knowledge of Property, Casualty, Motor, Financial Lines and Cyber insurances
Holding or working towards one of the Chartered Insurance Institute Qualifications: Cert CII/Dip CII/ACII is desirable as is being educated to GCSE standard or equivalent
Worked to targets within a regulated, measurable framework and achieved SLA’s Risk aware in handling customer information. Able to recognise potential risk and seek advice when required
Evidence of rapport-building and experience in providing solid customer service focus with outstanding communication and social skills
Due diligence and process driven to deadlines, happy to forward plan, organise and analyse information. Highly accurate with a strong attention to detail, using initiative when assisting team members
Previous experience using the Acturis platform
Fully proficient in MS office
Eligible to work in the UK.

Job Responsibility

Create documents for new customers about their insurance requirements
Obtain renewal terms for customers and research suitable alternatives to produce presentations
our account managers discuss these with customers during face to face meetings
Coordinate all renewal quotes for existing customers along with any mid-term adjustments to be considered. Ensure all customer details are recorded accurately and entered onto system in a timely fashion
Manage insurer queries in relation to customer policies. Confirm cover with relevant insurers, process policies and chase up outstanding documentation when required
Secure delivery of policy documentation from insurers and check prior to approval and release by Account Executive
Deal with account queries and credit control matters highlighting any concerns to account managers in a timely manner
Grasp and apply fundamental legal and regulatory policy for internal policies and the insurance contract as required.

What we offer

Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
Defined contribution pension scheme, which Gallagher will also contribute to
Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
Income protection, we’ll cover up to 50% of your annual income, with options to top up
Health cash plan or Private medical insurance
Three fully paid volunteering days per year
Employee Stock Purchase plan, offering company shares at a discount
Share incentive plan, HMRC approved, tax effective, stock purchase plan
Critical illness cover
Discounted gym membership, with over 3,000 gyms nationally

Fulltime

New

Mobile Associate - Retail Sales

This role supports retail operations by engaging customers and facilitating thei...

Location

United States , Olathe

Salary:

18.00 - 20.00 USD / Hour

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED (Required)
6 months of customer service and/or sales experience, Retail environment. (Preferred)
Change Agility (Required)
Communication (Required)
Customer Problem Solving (Required)
Customer Service (Required)
Engaging People (Required)
Multitasking (Required)
Sales (Required)
Teamwork Orientation (Required)

Job Responsibility

Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
Also responsible for other duties/projects as assigned by business management as needed

What we offer

Annual Stock Grant
Employee stock purchase plan
401(k)
Free year-round money coaches
Medical insurance
Dental insurance
Vision insurance
Flexible spending account
Paid time off
Up to 12 paid holidays

Fulltime

New

IT Service Support Analyst

The Infrastructure, Operations & Cloud (IO&C) organization provides technology s...

Location

United States , Austin

Salary:

26.92 - 38.56 USD / Hour

Charles Schwab

Expiration Date

June 05, 2026

Requirements

3 - 5 years of experience working in a service desk or customer service environment
3 - 5 years of technical support experience
3 - 5 years of phone and/or chat support experience
Experience using ITSM platforms (SmartIT / Remedy, ServiceNow, Cherwell) and remote support tools (SCCM, Software Center, Client Center Configuration Manager, ADUC)
Working knowledge of PC technical support, systems administration, networking, Windows, macOS, iOS, and iPadOS
Excellent customer service skills
Empathizing with the customer
Understanding and Practicing Emotional Intelligence (EQ)
Great oral and written communication skills
Having a friendly presence and helpful attitude

Job Responsibility

Diagnose and troubleshoot end user desktop application issues and provide appropriate solution
Ensure customer satisfaction through timely resolution of problems or escalation to a 2nd level team
Provide incident status updates to management and end-users per service level guidelines
Support and maintain effective relationships with users
Provide support for end user computing devices (PCs, laptops, printers, cell phones, and tablets)
Support end users in their use of applications such as Microsoft Office, CRM, VPN, Citrix, and MDM (mobile device management)
Perform account management and maintenance for various applications and systems (e.g., create or modify user accounts and permissions, perform password resets)
Communicate with customers at all levels of technical and non-technical skills sets
Follow all standard operating procedures (SOP) through the effective use of Knowledge management

What we offer

401(k) with company match and Employee stock purchase plan
Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
Paid parental leave and family building benefits
Tuition reimbursement
Health, dental, and vision insurance
Medical, dental and vision benefits
401(k) and employee stock purchase plans
Tuition reimbursement to keep developing your career
Paid parental leave and adoption/family building benefits
Sabbatical leave available after five years of employment

Fulltime

!

New

Mobile Associate - Retail Sales

This role supports retail operations by engaging customers and facilitating thei...

Location

United States , Fayetteville

Salary:

18.00 - 20.00 USD / Hour

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED
6 months of customer service and/or sales experience, Retail environment
Change Agility
Communication
Customer Problem Solving
Customer Service
Engaging People
Multitasking
Sales
Teamwork Orientation

Job Responsibility

Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
Also responsible for other duties/projects as assigned by business management as needed

What we offer

Annual Stock Grant
employee stock purchase plan
401(k)
free, year-round money coaches
medical, dental and vision insurance
flexible spending account
paid time off and up to 12 paid holidays
paid parental and family leave
family building benefits
back-up care

Parttime

New

Production Support Developer - Trading Technology

At Schwab, you’re empowered to make an impact on your career. Here, innovative t...

Location

United States , Omaha, NE ; Austin, TX

Salary:

107000.00 - 135000.00 USD / Year

Charles Schwab

Expiration Date

June 28, 2026

Requirements

Bachelor’s degree in Computer Science or a related field, or equivalent practical experience
3+ years of experience in production support, site reliability engineering (SRE), or software operations
Working knowledge of Java (Java 17+ preferred) and SQL for troubleshooting
Experience supporting applications using observability and monitoring tools such as AppDynamics, Splunk, Grafana, InfluxDB, and Control‑M
Oracle Database experience with SQL
3+ years of experience administering Linux systems (RHEL 7/8/9 preferred)
Ability to use shell scripting or Python to automate repetitive operational tasks
Strong communication skills, particularly during incident response and post‑incident reviews
Availability to work nights and weekends as part of a rotating on‑call schedule

Job Responsibility

Safeguard the stability and resilience of Schwab’s Order Management System in a high-availability environment
Own complex production situations—from assessing impact and leading incident response to collaborating across application, infrastructure, database, and vendor partners to restore service
Focus on continuous improvement by identifying patterns, reducing recurring issues, and strengthening monitoring, runbooks, and operational practices that improve availability over time

What we offer

401(k) with company match and Employee stock purchase plan
Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
Paid parental leave and family building benefits
Tuition reimbursement
Health, dental, and vision insurance

Fulltime

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Domestic Abuse Triage Volunteer

Job Description

Job Responsibility

Requirements

What we offer

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