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Domestic Abuse Outreach Worker

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Progress Housing Group Ltd

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Location:
United Kingdom , Leyland

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Category:
Customer Service

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Contract Type:
Employment contract

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Salary:

26806.00 - 27743.00 GBP / Year
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Job Description:

As a Domestic Abuse Outreach Worker, you will provide high-quality, survivor-centred support to individuals and families affected by domestic abuse. Working in line with our values of kindness, dignity, empowerment and partnership, you will help people to increase safety, rebuild independence and achieve longer-term stability.

Job Responsibility:

  • Deliver one-to-one and group-based outreach support to people experiencing or at risk of domestic abuse
  • Manage a varied caseload, completing risk assessments, safety plans and tailored support plans
  • Provide practical and emotional support, ensuring survivors feel heard, respected and empowered
  • Work closely with partner agencies including housing, health, safeguarding, children’s services and criminal justice
  • Support access to safe accommodation options such as refuge, sanctuary schemes, respite, move-on housing and resettlement
  • Contribute to outreach, early intervention and awareness-raising activity within the community

Requirements:

  • Experience or understanding of working with people affected by domestic abuse and complex needs
  • Ability to manage a mixed caseload, including risk, safeguarding and crisis situations
  • Knowledge of housing pathways, including refuge, move-on accommodation, independent tenancies and safe return home
  • Confidence delivering high-quality casework, including support planning and safety planning
  • A compassionate, non-judgemental and inclusive approach to working with survivors
  • Strong partnership-working skills with statutory and voluntary agencies
  • Ability to build trusting relationships and support people to develop independence and resilience
  • Willingness to work flexibly across 1:1 support, group work and community drop-ins
  • A passion for raising awareness of domestic abuse and improving access to support
  • Full UK driving licence and access to your own vehicle for work purposes
What we offer:
  • 25 days paid leave (FTE) plus bank holidays
  • Access to Employee Assistance Programme (EAP)
  • Health Cash Plan via Medicash
  • Benefits package focused on work-life balance

Additional Information:

Job Posted:
May 14, 2026

Expiration:
May 22, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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