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Domestic Abuse Crisis Intervention Worker

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360 Resourcing Solutions

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Location:
United Kingdom , London

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Category:
Customer Service

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Contract Type:
Employment contract

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Salary:

32319.00 GBP / Year
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Job Description:

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Domestic Abuse Crisis Intervention Worker at Solace Women's Aid. You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference. Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work, and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

Job Responsibility:

  • Provide front-line support to Solace's Advice, Community and Accommodation-based Services across London
  • cover gaps in service
  • facilitate continued smooth running of services
  • proactively support women and children who have experienced domestic abuse
  • provide nonjudgmental, confidential, psychologically-informed support to survivors of domestic and sexual abuse
  • risk assessment
  • safety planning
  • develop individual support plans
  • house management
  • outreach
  • health and safety tasks

Requirements:

  • Understanding the importance of working in a psychologically-informed way with both survivors and colleagues
  • willingness to continuously learn and develop
  • understanding of impacts of violence against women and girls on women with intersecting identities
  • transferrable skills and passion for supporting women and children
  • embrace change
  • growth mindset
  • comfortable working independently
  • prior experience with survivors of abuse is desirable but not required
  • must be female under Equality Act 2010 Schedule 9 Part 1

Nice to have:

Prior experience of working with survivors of abuse

What we offer:
  • Flexible working
  • focus on learning and development
  • generous holiday entitlement
  • employer pension contribution
  • family-friendly leave and enhanced maternity pay
  • access to Inclusion Networks
  • daily clinical debriefing
  • Employee Assistance Programme providing free 24/7 support and advice
  • Employee Benefits Platform offering staff discounts, benefits and savings
  • Flow & Restore yoga classes
  • meditation sessions
  • Cycle to Work Scheme

Additional Information:

Job Posted:
May 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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