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Domestic Abuse Caseworker

United Kingdom Employment contract 28454.94 GBP / Year · Job Posted June 02, 2026
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Job Description

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them. Will you join us and make life better for cats?

Job Responsibility

  • assessing referrals and admitting cats onto the service
  • providing pet advice and support to our volunteer foster carers
  • working with other stakeholders such as pet owners, domestic abuse support services, and internal Cats Protection employees or other agencies
  • extensive communication via phone, email and in person, as well as daily admin and extensive driving

Requirements

  • good all-round experience of performing administrative duties in a busy service
  • previous experience supporting victims of domestic abuse in a support role
  • a strong understanding of the problems experienced by families fleeing domestic abuse with pets
  • a confident self-starter who has had experience of working with volunteers and home visiting
  • a full, manual UK driving license and comfortable driving a van
  • confident handling cats of different temperaments
  • good working knowledge of Microsoft Office

What we offer

  • range of health benefits
  • 26 days annual leave plus bank holidays, increasing with length of service
  • Salary Finance, which empowers you to take control of your financial wellbeing
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