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In this role, you will be responsible for the systematic production, maintenance, and optimization of documentation across the company — ensuring consistent quality, smooth workflows, and reliable publishing. You will partner closely with writers, product teams, Release Services, and our growing Documentation Community of Practice (CoP). This role focuses on enabling distributed writers and improving productivity, not taking ownership of content creation itself.
Job Responsibility:
Operationalize documentation standards across all product groups, helping ensure consistency in structure, style, formatting, and publishing workflows
Support and enable distributed technical writers, guiding them through tooling, processes, and best practices without taking over their content work
Manage documentation tooling and workflows, including structured content authoring, review processes, translation pipelines, and publication frameworks
Partner with the Documentation CoP, helping standardize production methods, share best practices, and onboard new contributors across the company
Drive documentation process scalability, ensuring teams can maintain, refresh, and extend content efficiently and consistently
Collaborate with Engineering and Product teams to align documentation operations with product roadmaps and release cycles
Contribute to documentation governance models that promote cross‑product alignment and measurable quality improvements
Requirements:
Experience in documentation operations, content systems, structured authoring, or technical content production across multiple product lines or teams
Strong familiarity with documentation tooling ecosystems, structured content workflows, and content lifecycle management
Proven ability to influence without direct authority, enabling writers and stakeholders across complex organizations
Experience improving processes, establishing best practices, and driving convergence in environments with distributed teams or multiple tool chains
Excellent communication, collaboration, and change‑leadership skills
What we offer:
A great Team and culture
An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction
An attractive salary and benefits package
A commitment to inclusion, belonging and colleague wellbeing through global initiatives and resource groups
A company committed to making a real difference by advancing the world’s infrastructure for better quality of life, where your contributions help build a more sustainable, connected, and resilient world