This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
We are looking for a skilled Documentation Implementor to join our team on a contract basis in Maple Plain, Minnesota. In this role, you will play a key part in supporting a system transition by documenting processes and offering guidance to users as they shift from HubSpot to Salesforce. This position requires strong organizational skills, attention to detail, and the ability to communicate effectively with a diverse team.
Job Responsibility:
Create and maintain detailed process documentation within Confluence and SharePoint environments
Provide individualized support to users transitioning from HubSpot to Salesforce, answering questions and offering guidance
Develop training materials, including videos and written guides, to ensure users understand Salesforce functionalities
Collaborate with sales and support teams to identify documentation needs and address concerns during the system transition
Ensure all documentation is clear, accurate, and accessible to relevant stakeholders
Utilize Salesforce knowledge to educate users about customized features and workflows
Manage administrative tasks related to process implementation and documentation
Foster a positive experience for users by addressing concerns and highlighting Salesforce benefits
Assist in organizing and compiling necessary documents to support the transition process
Work in a hybrid environment, with onsite presence required on Tuesdays, Wednesdays, and Thursdays
Requirements:
Demonstrated expertise in Salesforce administration, development, and integration
Familiarity with HubSpot, with the ability to learn and adapt quickly as the system is phased out
Proficiency in using Confluence and SharePoint for documentation purposes
Strong skills in Microsoft Office Suite, including Word and Excel
Exceptional organizational and time-management abilities
Effective communication skills to interact with users and stakeholders
Ability to work independently while maintaining collaboration with team members
Experience in process implementation and administrative coordination
What we offer:
medical, vision, dental, and life and disability insurance