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As a Documentation Content Coordinator, you’ll support AutoRABIT’s Documentation Lead in maintaining, organizing, and improving our product documentation. This role is ideal for someone early in their career who is detail-oriented, comfortable learning new tools and technical concepts, and interested in how documentation directly impacts customer success. You’ll collaborate with internal teams and occasionally interact with customers to clarify documentation needs, address feedback, and ensure our content helps users successfully adopt our platform.
Job Responsibility:
Maintain and organize product documentation across documentation platforms
Update and improve existing documentation to reflect product changes and fixes
Apply documentation standards, workflows, and quality checks
Coordinate with product and engineering teams to capture technical information
Review customer feedback and support inputs to improve documentation clarity
Assist with documentation audits and identify content gaps or outdated material
Monitor documentation health and flag issues with accuracy, structure, or usability
Support documentation migrations, restructures, and tooling improvements
Responsibility of to adhere to set internal control
Requirements:
1–2 years of experience working with content management systems, documentation tools, or similar platforms
Strong attention to detail and organizational skills
Comfort learning new tools, workflows, and technical concepts
Ability to work with technical subject matter and ask clarifying questions
Basic familiarity with Markdown, HTML, or similar markup languages
Clear, professional written communication skills, including customer-facing content
Familiarity with Git or version control systems
Background in technical writing, documentation, or content coordination
Exposure to Salesforce or enterprise software environments
Experience incorporating customer feedback into content improvements