Documentation Assistant Job at Hello Neighbor (Pittsburgh)

Job Description

Hello Neighbor is seeking a part-time Documentation Assistant who will support the efforts of the Family Health Services Team as they address quality assurance for programs.

Job Responsibility

Prepare files according to USCRI standards
Digitize paper files and organize as directed by program managers
Update case notes based on information supplied by program managers
Prepare paperwork for signatures as needed
Keep a database of present and missing documentation by case
Update Salesforce as needed
Participate in regular supervision meetings and relevant staff meetings
Adhere to Hello Neighbor's confidentiality guidelines and ensure the appropriate handling of sensitive information
Other duties and support of Family Health Services department as assigned within the scope of position expectations

Requirements

One year of related and/or applicable work experience especially with documentation, databases or materials in multiple languages
Demonstrated ability to work with refugee and immigrant communities effectively ideal
Comfort navigating social services systems
Experience working with interpreters highly valued
Bilingual or multilingual in priority language preferred (Dari, Pashto, Arabic, Swahili, French, Spanish, Haitian-Creole, Rohingya)
Demonstrated strong interpersonal skills
Possesses cultural competencies
Thorough understanding of issues pertinent to refugees and immigrants
Able to cultivate excellent relationships with clients, staff, and partners
Exhibits adept task management
Digital literacy and the ability to learn new software
Flexibility and ability to work nights and weekends as necessary
Effective collaboration with others through cooperative efforts
Willingness to work in a fast-paced, multicultural environment
Alignment with and support of Hello Neighbor's core values
Energetic, motivated, and hardworking
Ability to take direction and work independently
Ability to take initiative and manage multiple tasks and projects
Passion for community building, refugee and immigrant rights
Cultural sensitivity
Excellent writing, communication, and organizational skills
Living migration experience and fluency in other languages a plus

Nice to have

Bilingual or multilingual in priority language preferred (Dari, Pashto, Arabic, Swahili, French, Spanish, Haitian-Creole, Rohingya)
Living migration experience and fluency in other languages a plus

Hello Neighbor - All Job Offers

Select Country

Documentation Assistant

Job Description

Job Responsibility

Requirements

Nice to have

Looking for more opportunities?

Documentation Assistant

Trade Documentation Assistant Manager

Accounts Payable Specialist

Security Officer

Senior Clinical Trial Associate

Seasonal Loss Prevention Officer

Loss Prevention Officer

Infrastructure Coordinator

Associate Experience Architect

Our AI answers in your language