Document Specialist

• Provide direct support to and collaboration with other corporate team members
• Respond and resolve incoming vendor requests, queries, issues and concerns via phone and email
• Efficiently manage the order process alongside other corporate team members, from initial request through processing, and during follow-up investigations and order fulfillment
• Responsible for obtaining certificates of status with both the state and/or revenue departments, conducting name availability and status searches, producing verbal bring-down reports, filing/tracking name reservations and registrations, as well as obtaining copies of miscellaneous public record documents
• Responsible for corporate filings including, but not limited to the preparation, review and filing of: articles of incorporation/organization, amendments, DBA/assumed business names, newspaper publications, and annual reports
• Any other duties of similar or lesser nature as required
• Ensure superior customer service is always provided and maintain a high level of professionalism

• High school diploma or equivalent required
• Positive team player and effectively communicate with colleagues and clients
• Multi-task, accept directions well, possess a strong attention to detail and manage your time wisely
• Computer literate
• Intermediate level skills with MS Office
• Word, Excel and Outlook are required
• Able to be self-directed and work efficiently with minimal supervision
• Excellent attendance and punctuality
• Strong critical thinking and problem-solving skills are required
• Able to work in a fast-paced, high-energy environment
• Knowledge of general corporate services and/or willingness to learn

Bachelor's degree and/or 1-2 years’ experience in corporate services/registered agent industry