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Document Services Administrator

United Kingdom, Leeds Employment contract 25000.00 GBP / Year · Job Posted May 31, 2026
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Job Description

We've been helping our members save for their future and buy a home of their own since 1875. By joining us, you'll play a big role in helping us to put home ownership within reach of more people, generation after generation. It's a purpose that drives everything we do and one we're proud of. And you can play your part too – if you have experience of administration work in a fast paced environment you could join our Document Services Team as a Document Services Administrator. This role will be based at our head office in Leeds city centre, just 5 minutes' walk from the train station. Working hours are between 7.30 and 16.30, Monday to Friday. Working within our Document Services function, you will efficiently handle inbound Society documents ensuring these are forwarded to the relevant departments as well as processing outbound mail for our members and internal departments. The role will involve building strong relationships with operational colleagues across the Society and becoming knowledgeable on our Societies different business areas. You'll be given lots of support and opportunities to develop along with training to use specialist mail room equipment which is used industry wide.

Job Responsibility

  • Efficiently handle inbound Society documents ensuring these are forwarded to the relevant departments as well as processing outbound mail for our members and internal departments
  • Building strong relationships with operational colleagues across the Society and becoming knowledgeable on our Societies different business areas

Requirements

  • Administrative experience
  • Experience of working under pressure in a fast and accurate manner, to meet set deadlines
  • Excellent organisational skills
  • Previous experience working with Microsoft Office and internal systems

Nice to have

  • Experience of working in a mail room (desirable)
  • Financial services experience (desirable)

What we offer

  • An annual colleague bonus of up to 12%
  • Matched pension contributions of up to 10%
  • 26 days holiday, plus bank holidays and holiday purchase scheme of up to 5 days each year
  • Colleague Mortgage and Saver products
  • Electric vehicle scheme/ Cycle to Work scheme
  • 2 days' volunteering per year

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