Document Prep & Scanning Officer Job at Randstad (Truganina)

Front Office Representative - Neurology

Headquartered in Phoenix, IMS Care Center is a team of 500 employees and a physi...

Location

United States , Avondale

Salary:

Not provided

Integrated Medical Services, Inc.

Expiration Date

Until further notice

Requirements

At least 1 year of customer service skills and experience
Verification of insurance experience
Bilingual Preferred
Previous experience with Athena system a plus
Ability to plan, coordinate and organize front office tasks and workflow
Excellent customer service and communication skills
Excellent communication skills, ability to take initiative, work well with an established team
Excellent organizational skills
Attention to detail computer skills using Microsoft software, scheduling software and email applications
The ability to work in a constant state of alertness and in a safe manner

Job Responsibility

Coordinates and manages physician clinic schedules
Welcomes patients as they contact the office either personally or by telephone, and explains the services available, payment categories, and billing procedures
Manages check-in and check-out functions. Verifies demographics of new patients and scanning insurance cards for the medical file. Gives patient forms prior to meeting with the provider and verifies that the patient has completed the forms completely and accurately, including signature and date. Adds completed forms to the medical file
Schedule prep day before verifying insurance/outstanding liabilities/medical record/informing patients of copay and deductibles
Schedules appointments/tests/procedures. Directs walk-in patients and emergencies as per established policies and procedures
Collects deposits or co-pays/deductibles prior to the patient being seen by the provider per established policies and procedures. Reviews account for balances due. Informs patient of their outstanding balance, collects said balance, and issues cash receipt when monies are collected
Answers all incoming calls and route them to the appropriate staff, phones must be answered within 3 rings and phone ring volume must be turned up to level 5
Reviews daily clinic schedule to ensure appropriate authorizations/co-pays. Works closely with clinical staff to assure smooth patient flow and cut down on waiting time
Makes reminder calls for next day appointments. Follows up on no show patients on a daily basis
Provides excellent customer service and assistance to patients of the practice

What we offer

Medical
Dental
Vision
Short-term disability
Long-term disability
Life insurance
Paid time off
401K plan

Fulltime

Document Preparation / Resourcing assistant

You will be joining a well established business based in Kemps Creek. The size o...

Location

Australia , Sydney

Salary:

32.00 - 33.00 AUD / Hour

Randstad

Expiration Date

June 11, 2026

Requirements

Experience in Hospitality, Retail, Administration, Customer Service, Call Centre, Doc prep, Mail-room, Administration, Office Support or Scanning role
Ability to work in a fast paced environment
Be self-motivated, with a positive attitude to work
High attention to detail
Available to work Monday to Friday
Current Driver License and reliable Transport

Job Responsibility

Preparing documents
Removing staples
Stapling documents
Scanning documents
Filling and organising documents

What we offer

Supportive team environment
Free on-site parking
Training provide

Fulltime

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Front Office Representative-Cardiology

Headquartered in Phoenix, IMS Care Center is a team of 500 employees and a physi...

Location

United States , Avondale

Salary:

Not provided

Integrated Medical Services, Inc.

Expiration Date

Until further notice

Requirements

At least 1 year of customer service skills and experience
High School Diploma or GED
Ability to plan, coordinate and organize front office tasks and workflow
Excellent customer service and communication skills
Excellent communication skills, ability to take initiative, work well with an established team
Excellent organizational skills
Attention to detail computer skills using Microsoft software, scheduling software and email applications
The ability to work in a constant state of alertness and in a safe manner

Job Responsibility

Answering the phone
scheduling patients
check in and check out
assist with insurance authorization/verification
heavy phone support and customer service with patients
Coordinates and manages physician clinic schedules
Welcomes patients
Manages check-in and check-out functions
Verifies demographics of new patients and scanning insurance cards for the medical file
Schedule prep day before verifying insurance/outstanding liabilities/medical record/informing patients of copay and deductibles

What we offer

medical
dental
vision
short-term disability
long-term disability
life insurance
paid time off
lucrative 401K plan

Fulltime

Front Office Representative - Multispecialty

IMS is currently searching for a professional, compassionate and knowledgeable i...

Location

United States , Payson

Salary:

Not provided

Integrated Medical Services, Inc.

Expiration Date

Until further notice

Requirements

At least 1 year of customer service skills and experience
Previous experience with Athena system a plus
Excellent customer service and communication skills
Ability to plan, coordinate and organize front office tasks and workflow
Excellent communication skills, ability to take initiative, work well with an established team
Excellent organizational skills
Attention to detail
Computer skills using Microsoft software, scheduling software, and e-mail applications
The ability to work in a constant state of alertness and in a safe manner
High School Diploma or GED

Job Responsibility

Coordinates and manages physician clinic schedules
Welcomes patients as they contact the office either personally or by telephone, and explains the services available, payment categories, and billing procedures
Manages check-in and check-out functions. Verifies demographics of new patients and scanning insurance cards for the medical file. Give patient forms prior to meeting with the provider and verifies that the patient has completed the forms completely and accurately, including signature and date. Adds completed forms to the medical file
Schedule prep day before verifying insurance/outstanding liabilities/medical record/informing patients of copay and deductibles
Schedules appointments/tests/procedures. Directs walk-in patients and emergencies as per established policies and procedures
Collects co-pays. Reviews and verifies patient coverage of insurance or other agencies and computes the charges to be paid by the patient
Collects deposits or co-pays/deductibles prior to the patient being seen by the provider per established policies and procedures. Reviews account for balances due. Informs patient of their outstanding balance, collects said balance, and issues cash receipt when monies are collected
Answers all incoming calls and route them to the appropriate staff, phones must be answered within 3 rings and phone ring volume must be turned up to level 5
Reviews daily clinic schedule to ensure appropriate authorizations/co-pays. Works closely with clinical staff to assure smooth patient flow and cut down on waiting time
Makes reminder calls for next day appointments. Follows up on “no show” patients on a daily basis

What we offer

medical, dental, vision, short-term and long-term disability, life insurance, paid time off and a very lucrative 401K plan

Fulltime

General Clerk II

This position requires familiarity with the terminology of the office unit. The ...

Location

United States , Martinsburg, West Virginia

Salary:

Not provided

Amentum

Expiration Date

Until further notice

Requirements

Ability to work with minimal supervision and follow policies and procedures
Experience in performing work requiring attention to detail and accuracy
Good sense of time management and the ability to work under time constraints
Willingness to work as a team player
Strong sense of Customer Service
Understanding of the importance of consistently delivering high-quality work
Experience in identifying and submitting potential problems to appropriate levels of management
Computer skills, including accurate use of keyboard, familiarity with web browsers and basic Microsoft Office applications
Ability to frequently lift up to 40 pounds
Ability to perform frequent repetitive motions using fingers, hands, wrists and arm

Job Responsibility

Completing a variety of administrative tasks to include but not limited to: retrieving and sending mail, email and faxes
Occasionally make and receive phone calls to retrieve missing information
Accurately and efficiently performing data entry of information into the various systems used by NFA Division to include but not limited to
National Firearms Registration and Transfer Record (NFRTR), Federal Licensing System (FLS), National Firearms Act Special Occupational Tax System (NSOT)
Prepping, labeling, scanning, and filing branch specific forms and/or applications to prepare for storage or document imaging/retention
Performing Image Quality Control (IQC) and data validation of NFA records scanned and awaiting shipment to National Archives and Records Administration (NARA)
Operating Pitney Bowes mailing machine to stuff envelopes
Identifying and submitting potential problems or issues to appropriate level of management
Possessing a strong ability to navigate through various computer functions to include accessing and utilizing web browsers
This position may require performing some training of same or lower-level contract staff

What we offer

Health, dental, and vision insurance
Paid time off and holidays
Retirement benefits (including 401(k) matching)
Educational reimbursement
Parental leave
Employee stock purchase plan
Tax-saving options
Disability and life insurance
Pet insurance

Fulltime

Front Office Representative

IMS Care Center is currently searching for a professional, compassionate and kno...

Location

United States , Phoenix

Salary:

Not provided

Integrated Medical Services, Inc.

Expiration Date

Until further notice

Requirements

At least 1 years’ experience preferred
Verification of insurance experience
Bilingual Preferred
High School Diploma or GED
At least 1 year of customer service skills and experience
Previous experience with Athena system a plus
Ability to plan, coordinate and organize front office tasks and workflow
Excellent customer service and communication skills
Excellent communication skills, ability to take initiative, work well with an established team
Excellent organizational skills

Job Responsibility

Coordinates and manages physician clinic schedules
Welcomes patients as they contact the office either personally or by telephone, and explains the services available, payment categories, and billing procedures
Manages check-in and check-out functions
Schedule prep day before verifying insurance/outstanding liabilities/medical record/informing patients of copay and deductibles
Schedules appointments/tests/procedures
Directs walk-in patients and emergencies as per established policies and procedures
Collects deposits or co-pays/deductibles prior to the patient being seen by the provider per established policies and procedures
Answers all incoming calls and route them to the appropriate staff
Reviews daily clinic schedule to ensure appropriate authorizations/co-pays
Makes reminder calls for next day appointments

What we offer

Medical
dental
vision
short-term and long-term disability
life insurance
paid time off
401K plan

Fulltime

Physician Support Representative III

The Physician Support Representative III (PSR) serves as the initial contact to ...

Location

United States of America , Rochester

Salary:

19.62 - 26.49 USD / Hour

University of Rochester

Expiration Date

Until further notice

Requirements

High School diploma and 2 years of relevant experience required, or equivalent combination of education and experience
Must prioritize exceptional patient care with compassion and respect
Demonstrated customer service skills, specifically strong communication skills
Medical Terminology, experience with appointment scheduling software (such as Epic), Microsoft Office and electronic medical records preferred
Demonstrate accuracy in all correspondence including eRecord
Ability to work in a fast-paced, stressful environment, and demonstrate efficiency in prioritizing assignments while working successfully with a team

Job Responsibility

Interacts with patients, families, providers and other offices on the telephone and in person to provide support for a pediatric multi-specialty office
Must demonstrate ability to timely answer and efficiently triage incoming calls, determine nature/urgency of the calls, and handle appropriately
Serves as office expert for Allergy/Immunology & Rheumatology
Assesses calls to understand patient needs, prioritizes medical concerns and obtains responses from providers and follows up with patient
Manages referrals (via eRecord and fax/mail) and schedules patient visits
Registers patient demographic and insurance information
Responsible for clinical prep
Obtains and ensures referral paperwork is scanned into patient charts prior to each visit
Prints labels and prepares clinical documents and delivers to clinic
Ensures appropriate clinic paperwork is scanned into the chart after the visit

Fulltime

Patient Scheduling Representative

The Patient Scheduling Representative is responsible for creating a seamless pat...

Location

United States , Kansas City; Overland Park

Salary:

Not provided

The University of Kansas Health System

Expiration Date

Until further notice

Requirements

High School Graduate or GED
2 or more years of progressively responsible and directly related work experience in a healthcare setting OR 1 or more years of direct customer service in a healthcare or contact center AND 1 or more years of UKHS patient service scheduling experience
Proven knowledge of EPIC EMR scheduling or other scheduling systems
Ability to read, write, speak, and understand English
Basic computer skills including Microsoft Excel, Word, Outlook, and Teams
High level of customer service skills focusing on problem resolution

Job Responsibility

Responds to a high volume of incoming telephone calls
Responsible for accurate scheduling/rescheduling / cancellations of patient visits
Responsible for registration of patient
Educates patients on providing medical records and other medical documentation needed for TUKHS appointments
Schedules referral appointments for external offices
Delivers expert knowledge regarding clinic-specific processes & communicates using medical terminology and grammar accurately
Completes daily reminder calls to patients prior to the day of service
Assists with daily charge audits as directed
Assists with maintaining and organizing various logs, records, and miscellaneous data as directed
Prepares patient charts prior to the day of service

Fulltime

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Document Prep & Scanning Officer

Job Description

Job Responsibility

Requirements

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