Document Management Executive

• Respond to archive queries by locating, retrieving, scanning and supplying requested documents, while maintaining accurate records of file movement
• Maintain a centralised archive of contracts and production paperwork, including indexing, scanning and trafficking procedures
• Update and uphold Document Archive processes and policies in line with ITV’s legal retention and archiving requirements
• Liaise with internal and external stakeholders to ensure clarity and consistency in document workflows into the archive
• Take ownership of allocated content to meet Document Archive KPIs and deadlines
• Support project work as assigned by the Document Archive Manager
• Archive documents to ITV’s preferred deep-storage facility and maintain accurate off-system records where required
• Update and maintain ITV’s document management scanning system, contributing to system improvements or upgrades
• Handle sensitive and personal data in accordance with data protection legislation and internal compliance standards

• Experience working in an archive environment
• Confident computer user with experience across a range of software packages
• Experience using document management systems
• Strong attention to detail with a logical and methodical approach to work
• Proven administrative skills, ideally gained in a structured or process-driven environment
• Research and analytical thinking abilities to support accurate document handling and query resolution
• Strong planning and organisational skills, with the ability to manage and prioritise a varied workload
• High level of accuracy with excellent written communication skills, including grammar and spelling
• Proven ability to build and maintain effective working relationships across departments
• a strong team collaborator
• Resilient, proactive and results-driven, with the ability to stay focused under pressure
• Capable of investigating, assessing and resolving issues independently with minimal guidance
• Commercial awareness and an understanding of how document management supports the wider media business
• Confident user of Excel, Word and Google Workspace
• Proficiency in Mac platforms

Knowledge of Rights/Business Affairs environments and systems (e.g., PARIS, DocMoto or similar) is desirable, with training available

• Flexible working with a range of options
• Generous holiday allowance, plus you can buy more
• Annual bonus opportunity
• Competitive pension contribution
• Save as you earn - with an opportunity to buy ITV shares
• Wellbeing and volunteering days plus a wide range of opportunities to help you live a balanced and healthy life