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Dock Master

United States, Fort Lauderdale 14.00 USD / Hour · Job Posted February 20, 2026
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Job Description

As part of the talented Freedom Boat Club Operations team, the Dock Master greets members and works on the docks. We are looking for customer-focused friendly and upbeat individuals. This position is full-time and requires availability on weekdays, weekends and holidays.

Job Responsibility

  • Welcome and acknowledge all guests according to company standards
  • Anticipate and address guests’ service needs
  • Thank guests with genuine appreciation
  • Make and answer telephone calls using appropriate etiquette
  • Manage the check-in and check-out process using a handheld tablet
  • Perform equipment checks to make sure all necessary equipment is on board
  • Clean and maintain vessels and Club location according to company standards
  • Daily clerical work to prepare reservation logs, fuel logs and weather reports
  • Familiarize yourself with local waters in order to provide basic guidance to members
  • Speak with others using clear and professional language
  • Ensure uniform and personal appearance are clean and professional
  • Follow all company policies and procedures
  • Maintain confidentiality of proprietary information
  • Perform other reasonable job duties as requested by supervisors

Requirements

  • Pass a background check and drug screen
  • Valid driver’s license and good driving record
  • High school diploma
  • At least 18 years of age
  • Strong communication and customer service skills
  • Ability to maintain a calm, positive attitude during periods of high activity
  • Ability to read and manipulate handheld tablets
  • Positive, cooperative attitude with the capability of working unsupervised
  • Adhere to all safety policies

Nice to have

Experience in or around boats

What we offer

  • 401k (up to 4% match)
  • wellbeing program
  • product purchase discounts

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