Dock Master

• Welcome and acknowledge all guests according to company standards
• Anticipate and address guests’ service needs
• Thank guests with genuine appreciation
• Make and answer telephone calls using appropriate etiquette
• Manage the check-in and check-out process using a handheld tablet
• Perform equipment checks to make sure all necessary equipment is functional and on board
• Clean and maintain vessels and Club location according to company standards
• Daily clerical work to prepare reservation system, fuel logs, and weather reports
• Familiarize yourself with local waters in order to provide basic guidance to members
• Speak with others using clear and professional language
• Ensure uniform and personal appearance are clean and professional
• Follow all company policies and procedures
• Maintain confidentiality of proprietary information
• Perform other reasonable job duties as requested by supervisors

• Pass a background check and drug screen
• Valid driver’s license and good driving record
• High school diploma
• At least 18 years of age
• Strong communication and customer service skills
• Ability to maintain a calm, positive attitude during periods of high activity
• Positive, cooperative attitude with the capability of working unsupervised
• Ability to read and manipulate handheld tablets
• Adhere to all safety policies

Experience in or around boats

401k Retirement Savings Plan benefit offering (up to 4% match)