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We are seeking a Data Analyst to support Vodafone Enterprise solutions by delivering high-quality insights and reporting to internal stakeholders and customers. The role focuses on analysing KPIs, monitoring inventory and asset performance, and identifying risks that may impact business outcomes. The individual will play a key part in supporting data-driven decision-making and continuous improvement initiatives in a dynamic, customer-focused environment.
Job Responsibility
Gather, clean, and consolidate data from multiple sources to present accurate inventory and asset status
Produce weekly asset reports outlining current status and highlighting pending customer requests
Perform detailed analysis to identify process gaps, risks, and performance issues, and communicate findings to relevant teams
Facilitate weekly inventory reviews with customers and internal stakeholders, including RAG (Red, Amber, Green) status reporting
Develop weekly and monthly reports focused on NMR conformance and disconnection tracking
Respond to ad-hoc customer requests and queries, including validation of upgrade and bulk requests
Provide actionable recommendations to enhance performance, improve processes, and reduce risk of revenue impact
Requirements
Demonstrates strong analytical thinking and problem-solving capabilities with a structured approach to data interpretation
Communicates effectively in both Arabic and English, presenting insights clearly to both technical and non-technical audiences
Proficient in MS Office tools (Excel, Access, PowerPoint, SharePoint) and experienced in Python and Power BI dashboard development
Experienced in data analysis, with a solid understanding of business processes and data management systems
Able to manage multiple priorities in a fast-paced, deadline-driven environment while maintaining quality standards
Takes initiative, shows accountability, and contributes to continuous improvement efforts
Familiar with working in virtual and collaborative environments across different teams
Knowledgeable in process and quality management, with the ability to document standards and procedures effectively
What we offer
Opportunity to work on enterprise-level data and analytics solutions within a global organisation
Exposure to cross-functional collaboration with international teams and stakeholders
A role that enables contribution to strategic, data-driven decision-making
Continuous development in advanced analytics tools and reporting practices
A supportive environment that values innovation, improvement, and professional growth