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The Django Host warmly welcomes and helps align expectations with the jazz experience we offer. Proficiency in multi-tasking while clearly communicating with guests and team members effectively. Ability to understand guests’ preferences, both implied and explicit. Portrays an interest in the current NYC jazz scene and a general understanding of jazz history. Remains calm and collected under pressure.
Job Responsibility:
Perform job with attention to detail, speed and accuracy
Prioritize and organize
Follow directions thoroughly
Understand guest’s service needs
Work cohesively with co-workers as part of a team
Work with minimal supervision
Maintain confidentiality of guest information and pertinent hotel data
Greet and escort guests to their tables
Maintain an organized host stand and front of house
Assist with side work and opening/closing tasks as needed
Be aware of special events scheduled throughout the property and be able to direct guest appropriately
Answer phones and questions regarding the bar and lounge hours, service, availability, and make reservations
Communicate with the band leaders to ensure they receive checks and drink tickets
Requirements:
Clearly ambitious in their pursuit of Food & Beverage knowledge
History of persistently identifying and working towards goals
Friendly, engaging and outgoing
Ability to multi-task and handle high volume
Follow directions thoroughly
Understand guest’s service needs
Have the ability to reach, bend, stoop, climb up and down stairs, carry multiple objects
Ability to stand/work on feet for long periods of time