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Divisional Director of Resident Care

Dewolfe Place

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Location:
United States, Chicago

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Category:
Nursing

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Contract Type:
Not provided

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Salary:

150000.00 - 160000.00 USD / Year

Job Description:

The position provides guidance to the Clinical Department. Responsibilities for this key position will support consistent, safe, and effective nursing practice in accordance with all applicable laws, regulations, and organizational standards. The position will advise by supporting the aspects and principles of a person-centered approach to care delivery with guidance through leadership, education, quality improvement and risk management to a small-scale portfolio. The position directly reports to the Vice President of Support Services.

Job Responsibility:

  • Develop and maintain collaborative relationships with appropriate agencies, community leaders, and businesses
  • Implements and interprets the programs, goals, objectives, policies, and procedures of the department
  • Performs proficiently in all nursing competency areas in assisted living and memory care setting
  • Identifies high-risk resident conditions or events and appropriate scalable responsive measures
  • Develops and provides education to Regional Director of Resident Care and Resident Care Specialist
  • Monitors the effectiveness of systems across departments
  • Provides on-site and virtual support during company acquisitions
  • Involved in the development and implementation of clinical programming
  • Oversees the clinical quality assurance programs, survey readiness, risk mitigation measures, and regulatory policies and procedures
  • May serve as a member of clinical and risk management committees
  • Develops and manages vendor partnerships and standardization
  • Monitor and supervise departmental budget compliance
  • Monitors the practice of resident care policies and procedures
  • Guides the development and improvement of clinical policies, procedures, and programs
  • Participates in review of incidents, accidents, and clinical risk scenarios
  • Monitors timely entry of incidents and accidents in software programs
  • Serves as a champion and key educator for our infection control and prevention program
  • Guides regional team members with the management of infectious illnesses
  • Monitors adherence of the resident pre-admission assessment process and the clinical denial process
  • Monitor and evaluate level of care assessments for timely completion, accuracy, and compliance
  • Participates in the interview and selection process for Regional Directors of Resident Care, Resident Care Specialist, Directors of Health and Wellness and other key team members
  • Assists with the onboarding, orientation, and ongoing development of these positions
  • Maintain a professional development system
  • Takes initiative in developing nursing leadership skills, clinical skills, and competencies
  • Completes company required training and education as assigned
  • Monitors training compliance for the clinical department
  • Collaborates with operational leaders and other disciplines to develop and monitor staffing and labor budgets, nursing supply budgets, and community occupancy targets
  • Participates in the annual budget process as assigned
  • Tracks regulatory outcomes, identifies trends, and provides guidance to regional team members
  • Monitors effective implementation of quality improvement plans
  • Collaborates with the legal and compliance departments on regulatory requirements and plans of correction
  • Guides Regional Director Resident Care to conduct routine and episodic quality rounds and compliance audits at communities
  • Monitors and reviews key performance indicator data to identify quality trends
  • Develops and implements corrective action plans
  • Participates in site visits provide supervision, clinical expertise, and enhanced communication
  • Monitors the overall operation of the resident care department of management company
  • Performs community reviews in response to operational needs, significant occurrences, and management changes
  • Reviews and investigates resident/family/responsible party complaints as needed
  • Monitors compliance with resident rights policies and works to resolve grievances as needed
  • Leads or participates in an interdisciplinary team to improve the quality-of-care delivery
  • Works closely with the sales team to assist in initiatives that support occupancy
  • Serves as a champion of company culture
  • Performs other duties as assigned

Requirements:

  • Registered Nurse in good standing, licensed by the state
  • Bachelor-level healthcare degree required
  • master's preferred
  • (5 or more) years senior living experience in a leadership role
  • BLS Certification
  • Experience in multi-state and multi-community support
  • Knowledge of clinical practice and operational procedures as well as laws, regulations, and guidelines governing functions in assisted living and memory care setting
  • Strong understanding of assisted living and memory care operations
  • Strong understanding of EMR/EHR software and/or physician practice management applications
  • Ability to gather and analyze data
  • Proficiency in computer skills, Microsoft Office, and ability to learn new applications
  • Must demonstrate an interest in working with an aging adult population
  • Ability to manage multiple priorities
  • Ability to delegate assignments
  • Competent in organizational and time management skills
  • Demonstrates good judgment, problem solving and decision-making skills
  • Ability to work flexible schedule
  • Frequent travel is required
What we offer:
  • medical
  • dental
  • vision
  • life and disability insurances
  • paid time off
  • paid holidays
  • 401(k) plan with company match
  • Employee Assistance Program
  • accident insurance policies

Additional Information:

Job Posted:
December 08, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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