Divisional Director of Resident Care Jobs

Dewolfe Place

Location:
United States, Milwaukee

Category:
Nursing

Contract Type:
Not provided

Salary:

150000.00 - 160000.00 USD / Year

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Job Description:

The position provides guidance to the Clinical Department. Responsibilities for this key position will support consistent, safe, and effective nursing practice in accordance with all applicable laws, regulations, and organizational standards. The position will advise by supporting the aspects and principles of a person-centered approach to care delivery with guidance through leadership, education, quality improvement and risk management to a small-scale portfolio. The position directly reports to the Vice President of Support Services.

Job Responsibility:

Develop and maintain collaborative relationships with appropriate agencies, community leaders, and businesses
Collaborates with LakeHouse Vice President of Support Services, Discovery Vice President of Resident Care, the National Director of Clinical Staff Development, and the National Director of Memory Care
Implements and interprets the programs, goals, objectives, policies, and procedures of the department
Performs proficiently in all nursing competency areas in assisted living and memory care setting
Identifies high-risk resident conditions or events and appropriate scalable responsive measures
Develops and provides education to Regional Director of Resident Care and Resident Care Specialist
Knowledge and supports policies and practices developed by the company
Monitors the effectiveness of systems across departments
Provides on-site and virtual support during company acquisitions
Involved in the development and implementation of clinical programming
Oversees the clinical quality assurance programs, survey readiness, risk mitigation measures, and regulatory policies and procedures
May serve as a member of clinical and risk management committees
Develops and manages vendor partnerships and standardization
Monitor and supervise departmental budget compliance
Monitors the practice of resident care policies and procedures
Guides the development and improvement of clinical policies, procedures, and programs
Knowledge of new or changing regulatory requirements and implements changes as needed
Participates in review of incidents, accidents, and clinical risk scenarios
Monitors timely entry of incidents and accidents in software programs and ensures a thorough investigation is completed
Collaborates with all disciplines to reduce risk
Serves as a champion and key educator for our infection control and prevention program
Guides regional team members with the management of infectious illnesses and communicable disease outbreaks
Monitors appropriate notification and involvement of the local and/or state public health departments as required
Monitors adherence of the resident pre-admission assessment process and the clinical denial process
Reviews of prospective and existing residents as needed
Reviews of potential move-outs as needed
Monitor and evaluate level of care assessments for timely completion, accuracy, and compliance
Support a learning culture
Participates in the interview and selection process for Regional Directors of Resident Care, Resident Care Specialist, Directors of Health and Wellness and other key team members
Assists with the onboarding, orientation, and ongoing development of these positions
Maintain a professional development system
Takes initiative in developing nursing leadership skills, clinical skills, and competencies through continuing education
Completes company required training and education as assigned
Monitors training compliance for the clinical department
Collaborates with operational leaders and other disciplines to develop and monitor staffing and labor budgets, nursing supply budgets, and community occupancy targets
Participates in the annual budget process as assigned
Tracks regulatory outcomes, identifies trends, and provides guidance to regional team members in the development of corrective action or performance improvement plans
Monitors effective implementation of quality improvement plans
Collaborates with the legal and compliance departments on regulatory requirements and plans of correction
Guides Regional Director Resident Care to conduct routine and episodic quality rounds and compliance audits at communities
Monitors and reviews key performance indicator data to identify quality trends
Develops and implements corrective action plans
Participates in site visits provide supervision, clinical expertise, and enhanced communication
Monitors the overall operation of the resident care department of management company
Performs community reviews in response to operational needs, significant occurrences, and management changes
Reviews and investigates resident/family/responsible party complaints as needed
Monitors compliance with resident rights policies and works to resolve grievances as needed
Leads or participates in an interdisciplinary team to improve the quality-of-care delivery
Works closely with the sales team to assist in initiatives that support occupancy
Serves as a champion of company culture
Performs other duties as assigned

Requirements:

Registered Nurse in good standing, licensed by the state
Bachelor-level healthcare degree required
master's preferred
(5 or more) years senior living experience in a leadership role
BLS Certification
Experience in multi-state and multi-community support
Knowledge of clinical practice and operational procedures as well as laws, regulations, and guidelines governing functions in assisted living and memory care setting
Strong understanding of assisted living and memory care operations
Strong understanding of EMR/EHR software and/or physician practice management applications
Ability to gather and analyze data
Proficiency in computer skills, Microsoft Office, and ability to learn new applications
Must demonstrate an interest in working with an aging adult population
Ability to manage multiple priorities
Ability to delegate assignments
Competent in organizational and time management skills
Demonstrates good judgment, problem solving and decision-making skills
Ability to work flexible schedule
Frequent travel is required

What we offer:

Medical
Dental
Vision
Life and disability insurances
Paid time off
Paid holidays
401(k) plan with company match
Employee Assistance Program
Accident insurance policies

Additional Information:

Job Posted:
December 08, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Divisional Director of Resident Care