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From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, 1967... we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in delivering unparalleled entertainment experiences worldwide. Whilst a lot has changed over the years, we have always stayed true to our roots. Our story started in retail and while it remains the heart of our business, we have also embraced the digital landscape. With over 1300 shops we continue to play a vital role in local communities across the UK while expanding our presence online. Betfred is committed to building on our commitments of upholding not only the licensing objectives, but all our regulatory commitments. We do this in a variety of ways, and we have an exciting opportunity for a Divisional Compliance Lead in the South Division. This is a great opportunity for someone with Retail betting shop operations and gambling compliance or relevant industry experience looking for a career in compliance. The role will require some travel with potentially overnight stays. Reporting to the Divisional Compliance Manager you will be required to support Divisional Managers and their teams in meeting Personal Management, Premises and Operating License Conditions and Codes of practice. This is a varied role that will require flexibility in approach. The hours of work will be 5 days from 7 on a full time 40-hour basis. The role is Field Based including a fully expensed company vehicle or optional car allowance and will include at least a couple of days a month in Head Office Birchwood.
Job Responsibility:
Support Divisional Managers and their teams in meeting Personal Management, Premises and Operating License Conditions and Codes of practice
Assisting Area Teams in maintenance of an audit program to identify any address key risks across the division
Attend both Compliance and Operational management meetings to present risk identified
Stay abreast of regulatory bodies, for updates on guidance, suggestions, and change
Support Divisional Teams in deliverance of Serve Legal, Self Exclusion, LARA completion and compliance data analysis
To support the delivery of quality assurance within retail operations to ensure efficiency and accuracy, in the recording and reporting of compliance
Conduct shop visits to assess, report and provide support to shop teams through coaching and guidance
Assist in delivery and compliance with policy and regulatory changes
Conduct Compliance related complaint investigations as directed by Divisional Compliance Manager
Work with the Learning & Development department in identification of training needs when directed by the Divisional Compliance Manager
Produce key management information reports and updates to evidence strong regulatory compliance oversight and governance
To work with the compliance department in ensuring Company Compliance Risk is mitigated
Support Divisional teams in Customer Due Diligence, KYC gathering and recording
Support Divisional teams in assessing risk and taking actions/decisions to mitigate
Be the point of contact for compliance expertise
Contribute to the collation of a quarterly compliance improvement plan for each area of jurisdiction alongside the PML holder
Liaise with operational teams to ensure actions that derive from regulatory visits are implemented
Evaluate risks within areas of jurisdiction and provide updates to Divisional Compliance Manager
Requirements:
Excellent attention to detail, with an appreciation for processes and procedures
Excellent time management
Excellent communication skills
Report writing and computer skills essential
Self-motivated with a strong, positive work ethic
A collaborative approach to work
Excellent organisational and prioritising skills
Strong knowledge and working experience of regulatory frameworks in UK
Able to work under pressure and to deadlines
1 years’ experience in a regulatory environment
Knowledge of the LCCP, POCA and the Gambling Act
Nice to have:
1 years’ experience in a regulatory environment
Knowledge of the LCCP, POCA and the Gambling Act
What we offer:
Bonuses
Incentives
Retail discount vouchers
Monthly pension contributions
Enhanced maternity & paternity pay
Long-service recognition programme and life milestone rewards
Recognition scheme to earn and convert points to spend with over 700 retailers
Comprehensive financial wellbeing package including salary-based savings with a 5% boost, early access to earnings and free 121 financial coaching
Mental health support including an independent Employee Assistance Programme, a 24/7 virtual GP service and complimentary eye tests
Access to further training and development opportunities
Fully expensed company vehicle or optional car allowance