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Reporting directly to the CEO of Crothall Healthcare, the Division President, Facilities Management, serves as an essential member of the senior leadership team. This role is responsible for driving revenue, maximizing growth opportunities, and providing direct leadership in operational execution and people support, all while advancing the company’s goals and embodying our core values.
Job Responsibility:
Deliver against company and client financial targets
Plan, develop, and implement strategies to increase Crothall Healthcare’s revenue and profits within the Division
Oversee divisional operations to ensure labor efficiency, quality, service, and customer/client satisfaction and retention
Achieve/exceed budget plans and operational excellence targets
Identify and leverage internal sales opportunities, support new business activities, and foster a culture of ownership and accountability (Own It)
Keep CEO apprised of all business activities, performance, challenges, and recommended actions
Foster a People First environment, building lasting relationships and creating a culture of belonging
Build and solidify an organizational culture characterized by passion for service, innovation, and continuous improvement (Service Focus)
Stimulate succession planning to ensure associate development and workforce planning
Ensure division compliance with regulatory agencies (TJC, CMS, State Health Department, EPA, DEP, ADA, UST, etc.)
Incorporate logistics and workflow diagnostics to drive efficiencies, accuracy, quality, and satisfaction
Requirements:
Bachelor’s degree in Engineering or related fields
MBA or MHA desirable
Proven track record in multi-unit operational experience
10 to 15 years of progressive managerial and significant financial experience
Excellent presentation skills at the CEO level
Proven ability to drive client and customer satisfaction
Demonstrated aptitude for managing senior director-level teams or above
Possess (A.S.H.E.) CHFM, Certified Healthcare Facilities Manager, or obtain within 12 months of start
Ability to travel extensively (up to 80% of the time)
Strategic planning and execution
Robust familiarity with environmental services
Demonstrated leadership capabilities
Thorough understanding of contracting, negotiating, and change management
Competency in developing and managing resources
Aptitude for analyzing and interpreting financial data
Capability to deliver presentations to internal and external stakeholders
Excellent written, verbal, and interpersonal skills
Ability to motivate teams and manage multiple projects
Ability to build and maintain client relationships at the C level