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Develop and implement innovative communication strategies and activation activities aligned with business objectives, culture, and transformation priorities for the division – aligned to enterprise
Serve as a strategic advisor to senior leaders, including the division President, guiding internal messaging during change, crisis, and key initiatives
Lead the creation and execution of people and change communication plans to support leadership activation and initiative awareness
Translate complex business strategies into clear, concise, and compelling messages for diverse internal audiences
Partner with People Operations and Optimization on the development and distribution of multimedia content across internal channels (e.g., intranet, email, town halls, video, print)
Partner with People Activation Events on the development of division activation events including leadership events, town halls and more
Drive storytelling to connect strategies, initiatives, and campaigns across the division
Ensure message consistency and alignment across divisions, areas, and departments, and are aligned with enterprise messages
Foster two-way communication by enabling feedback loops and facilitating dialogue between teammates and division leadership
Lead, mentor, and develop one or more communication advisors
Promote a culture of high performance, continuous improvement, and strategic partnership
Represent division perspectives at the communication advisory councils and feedback mechanisms to elevate issues and pulse-check effectiveness
Monitor and measure efforts based on best-practice measurements and continue to enhance capabilities to proactively improve communication and engagement
Requirements:
Bachelor's degree in Communications, Public Relations, Marketing, Journalism or a related field
Typically requires 7 years of experience in strategic communications, with a focus on internal communications and change management
Proven track record of developing and executing successful communication and change management strategies within a complex, large organization
Experience advising senior executives and collaborating with cross-functional teams, including HR, Operations, Legal, and other departments
Familiarity with healthcare and front-line workplaces preferred
Strong consultative skills and leadership
Exceptional written, verbal, and interpersonal communication skills, with a keen eye for detail
Demonstrated ability to manage multiple priorities in a fast-paced environment and adapt to competing demands
Strong business acumen and the ability to translate complex ideas into clear and compelling messaging for diverse audiences
Expertise in crisis communication and reputation management helpful
Proficiency with internal communication platforms and digital tools
Must live in market with ability to travel up to 30% within assigned market
Nice to have:
Familiarity with healthcare and front-line workplaces
Expertise in crisis communication and reputation management
What we offer:
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs