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Division Leadership Advisory and Internal Communications Associate Vice President

United States, Charlotte 86.75 - 138.80 USD / Hour · Job Posted January 29, 2026
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Job Description

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Job Responsibility

  • Develop and implement innovative communication strategies and activation activities aligned with business objectives, culture, and transformation priorities for the division – aligned to enterprise
  • Serve as a strategic advisor to senior leaders, including the division President, guiding internal messaging during change, crisis, and key initiatives
  • Lead the creation and execution of people and change communication plans to support leadership activation and initiative awareness
  • Translate complex business strategies into clear, concise, and compelling messages for diverse internal audiences
  • Partner with People Operations and Optimization on the development and distribution of multimedia content across internal channels (e.g., intranet, email, town halls, video, print)
  • Partner with People Activation Events on the development of division activation events including leadership events, town halls and more
  • Drive storytelling to connect strategies, initiatives, and campaigns across the division
  • Ensure message consistency and alignment across divisions, areas, and departments, and are aligned with enterprise messages
  • Foster two-way communication by enabling feedback loops and facilitating dialogue between teammates and division leadership
  • Lead, mentor, and develop one or more communication advisors
  • Promote a culture of high performance, continuous improvement, and strategic partnership
  • Represent division perspectives at the communication advisory councils and feedback mechanisms to elevate issues and pulse-check effectiveness
  • Monitor and measure efforts based on best-practice measurements and continue to enhance capabilities to proactively improve communication and engagement

Requirements

  • Bachelor's degree in Communications, Public Relations, Marketing, Journalism or a related field
  • Typically requires 7 years of experience in strategic communications, with a focus on internal communications and change management
  • Proven track record of developing and executing successful communication and change management strategies within a complex, large organization
  • Experience advising senior executives and collaborating with cross-functional teams, including HR, Operations, Legal, and other departments
  • Familiarity with healthcare and front-line workplaces preferred
  • Strong consultative skills and leadership
  • Exceptional written, verbal, and interpersonal communication skills, with a keen eye for detail
  • Demonstrated ability to manage multiple priorities in a fast-paced environment and adapt to competing demands
  • Strong business acumen and the ability to translate complex ideas into clear and compelling messaging for diverse audiences
  • Expertise in crisis communication and reputation management helpful
  • Proficiency with internal communication platforms and digital tools
  • Must live in market (Charlotte or Winston Salem area) with ability to travel up to 30%

Nice to have

  • Familiarity with healthcare and front-line workplaces
  • Expertise in crisis communication and reputation management

What we offer

  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
  • Opportunity for annual increases based on performance
  • Premium pay such as shift, on call, and more based on a teammate's job
  • Incentive pay for select positions

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