Diversity and Leadership Training Intern Job at Chat3D (New York)

Athenahealth Training and Change Enablement Subject Matter Expert

Robert Half HR Solutions is currently sourcing for an Athenahealth Training and ...

Location

United States , Atlanta

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 10 years of experience in organizational change management, with recent experience implementing Athena software
Proven track record of leading successful Athena deployments, including measurable improvements in workflow efficiency and user adoption
Strong understanding of clinical and revenue cycle workflows within Athena products, especially AthenaOne
Expertise in delivering training programs to diverse user groups in healthcare settings, such as providers, administrative staff, and billing teams
Excellent communication skills, with the ability to translate technical concepts into practical, user-friendly guidance
Familiarity with change management principles, business process re-engineering, and adult learning methodologies
Prior consulting experience with multi-site or multi-specialty healthcare practices is preferred
Demonstrated ability to support go-live events and post-implementation optimization efforts

Job Responsibility

Conduct detailed assessments of current workflows to align processes with Athena software best practices
Facilitate discovery sessions with clinical, operational, and revenue cycle stakeholders to gather requirements and identify gaps
Provide expert recommendations on Athena configuration options and their impact on workflows
Develop detailed implementation plans, training roadmaps, and readiness checklists to ensure project success
Support data collection and validation efforts while coordinating with the client’s internal teams
Design and deliver role-specific training programs tailored for providers, clinical staff, billing teams, and leadership
Create and maintain training materials, including job aids, quick-reference guides, and scenario-based exercises
Lead hands-on training sessions using practical examples and real Athena workflows
Offer on-site and remote support during the go-live phase, addressing workflow issues and reinforcing best practices
Identify post-implementation optimization opportunities, recommending workflow adjustments to maximize Athena capabilities

What we offer

medical
vision
dental
life and disability insurance
eligible to enroll in our company 401(k) plan

Director, Contact Center Training and Quality Operations

Step into a role as a Director, Contact Center Training and Quality Operations w...

Location

United States of America , Westminster

Salary:

111000.00 - 125000.00 USD / Year

Bright Horizons

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Human Resources, Organizational Development, Industrial / Organizational Psychology, Instructional Design, Technology, Business Administration or related field - Required
Master's Degree, MBA, MS in Industrial / Organizational Psychology, Instructional Design, Technology, Business Administration - Preferred
Certification in AI Automation Tools Training, Certified Quality Auditor (CQA), or Six Sigma / Lean - Preferred
10 years Experience in employee engagement and learning and development. Proven operational experience in a leadership role within a contact center or customer experience environment - Required
10 years Leadership experience in talent development and organizational development. Overseeing teams of people and strategic initiatives related to change management - Preferred
Minimum 5 additional years of experience that would be considered in lieu of the applicable degree
Certifications in Change Management methodologies (e.g., Prosci), Talent Development (e.g., ATD) and/or Coaching (e.g., ICF) are desired but not required.
Expertise in learning management systems (e.g., Docebo, Canvas, Cornerstone) and instructional design methodologies (e.g., ADDIE model, SAM, Bloom’s Taxonomy).
Familiarity with performance management, succession planning, and employee engagement tools.
Ability to create a clear and compelling vision and gain buy-in.

Job Responsibility

Lead and develop the Contact Center Hiring, Training, and Quality Monitoring teams to ensure high standards and continuous improvement.
Conduct Contact Center/Line of Business needs analyses and design data-driven solutions to address issues impacting Contact Center/Line of Business performance and effectiveness.
Recommend and lead updates to Contact Center training programs based on business needs and employee feedback.
Evaluate and recommend technology solutions that enhance the employee experience, and participate in implementation.
Drive cross-functional collaboration to align priorities on organizational design and development opportunities, including organizational redesign efforts, fostering high performing teams, and managing change.
Support the implementation and evaluation of programs and frameworks that improve employee experience and engagement and identify solutions to address Contact Center/Line of Business capability gaps.
Leverage existing change management strategies and frameworks to ensure successful implementation of large-scale change impacting employees.
Analyze business trends, metrics, and employee experience survey results across the Contact Center/Line of Business to identify trends, gaps, and opportunities.
Implement programs and deliver tools to promote employee success and internal mobility.
Implement coaching and leadership development practices to drive performance and engagement across all lines of business.

What we offer

Medical, dental, and vision insurance
401(k) retirement plan
Life insurance
Long-term and short-term disability insurance

Fulltime

Security Service Manager

As a Security Service Manager, you are the driving force behind daily security o...

Location

United States , New York

Salary:

70000.00 - 74000.00 USD / Year

Allied Universal®

Expiration Date

Until further notice

Requirements

Must possess one of the following: Bachelor’s degree in criminal justice, business, or a related field with a minimum of two (2) years of professional level experience managing hourly employees in a fast-paced service organization
Associate's degree in criminal justice, business, or a related field with a minimum of three (3) years of professional level experience managing hourly employees in a fast-paced service organization
High school diploma or equivalent with a minimum of five (5) years of professional level experience managing hourly employees in a fast-paced service organization
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
Valid driver’s license if driving a company vehicle, or personal vehicle while conducting business
Minimum of two (2) years of experience in business operations, security management, or supervising teams in a fast-paced environment.
Experience in leading development, and retaining a diverse team while building positive client relationships
Knowledge of emergency preparedness, physical security protocols, risk assessments, and law enforcement coordination
Skilled In managing a large and dispersed team that fosters teamwork, Innovation, agility, client relations and achieving desired results
Ability to maintain a profitable book of business by cross-collaborating and utilizing results-oriented problem-solving skills to meet both client and employee growth and satisfaction

Job Responsibility

Ensure all security protocols and standards are consistently upheld
operate independently to manage frontline supervisors and security officers, meeting client-specific contractual hours while proactively minimizing unbilled overtime
Recruit, train, schedule, and manage supervisors and officers
execute payroll, performance evaluations, and employee relations to build high-performing, engaged security teams
Serve as the primary point of contact for clients, ensuring high-quality service that enhances the protection of people and property
Leverage Allied Universal’s AI technology and Business Intelligence platforms to track metrics, optimize employee schedules, and reduce non-billed overtime to achieve operational efficiency, productivity, revenue growth, cash collections, and profitability
Respond to escalated issues professionally, coordinating with clients and internal teams
Maintain training, safety, and operational standards while managing uniforms, equipment, and supplies

What we offer

Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Fulltime

Product Development Eng.

The Data Center Platform Engineering organization is excited to hire a highly sk...

Location

Taiwan

Salary:

Not provided

AMD

Expiration Date

Until further notice

Requirements

Minimum 8 years' experience in system or SOC level hardware design & debug
Bring-up of complex computer systems that reside in Data Centers (CPU/GPU)
Strong system level debugging skill from HW, SW & Driver perspective
Experience in working directly with local ODM partner or key OEM/CSP customers and enabling them to production
Team player with passion and willing to do whatever it takes for business success with a keen sense of urgency and strong drive

Job Responsibility

Work closely with ODM/OEM partners on Data center server solutions to support during NPI development phase till mass production
Develop and execute comprehensive customer enablement plans for Data Center products
Lead and coordinate cross-functional engineering teams to deliver on customer requirements
Transform internal product deliverables into customer-ready solutions, aligning with customer product development needs
Plan and manage customer/partner training programs, ensuring readiness of documentation, collateral, hardware, and software tools, etc.
Orchestrate and facilitate diverse workshops to identify, assess, and mitigate customer product risks
Own and drive customer program readiness to ensure successful and timely product launches (TTM)
Collaborate effectively with global technical teams across North America and APAC time zones to deliver results
Provide design review and recommendation for partner/customer's platform using AMD Data Center solution
Provide leadership input/recommendations to design, validation & manufacturing test based on the SOC to platform design

Fulltime

Field Tech Senior Manager

Location

Philippines , Taguig City

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Strong verbal and written communication skills
Manages escalated client situations with a focus on building positive client relationships
Excellent understanding of internal service processes and able to articulate these to clients
Strong technical and product knowledge

Job Responsibility

Supervise and manage a team of IT desktop support associates, smart hands, network & voice resources
Ensure the team provides effective & timely day-to-day IT support, advice, guidance & diagnosis, and timely incident resolution for client
Facilitate the day-to-day management of client incidents and requests & tech room operations ensuring a timely response within the established Service Level Agreement (SLA)
Perform follow up on incidents/requests with client as needed to ensure customer satisfaction
Assist the client portfolio to meet their goals in infra management and uptime
Manage the day-to-day work activities of the team, including rosters, timelines, expected customer experience, billing, prioritizing, and allocating workflow
Provide timely and effective advice, information, and expert technical interpretation on complex IT support matters
Work closely with HRBP to ensure corrective actions are put in place as needed
Place the customer at the center of all decision making
Be the key IT Support point of contact for the client portfolio

Fulltime

Operations Manager

Talbots is a leading omni-channel specialty retailer of women's clothing, shoes ...

Location

United States , Marlton

Salary:

19.92 - 24.90 USD / Hour

Ann Taylor

Expiration Date

Until further notice

Requirements

Two or more years of specialty retail experience with emphasis on store operations and/or visual merchandising
Model of professionalism with strong work ethic, integrity, and respect for others
Customer-centric
Educator, coach and mentor
Organized and strategic with ability to make independent decisions and capable of working in a fast paced ever changing environment
Clear communicator of business-related information, and brand initiatives
Ambitious, enthusiastic and friendly, with ability to work cooperatively in a diverse work environment
Possess technological aptitude to navigate, coach and train computer POS/iPad/handheld systems
Comfortable climbing ladders, moving around regularly, and standing for extended periods of time
Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs

Job Responsibility

Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally
Provide an exceptional and meaningful customer service experience that promotes the product and builds brand relationships
Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc
Partner with the Manager to lead the team with ownership as it relates to all areas of operations
Plan, execute and lead floor sets, window displays, interior marketing, recalls, markdowns etc
Educate, train, and reinforce brand standards as well as company policies and procedures
Understand the appropriate balance needed between operational and selling energy and ensure proper planning/scheduling and prioritizing tasks and responsibilities to meet the needs of the business
Maintain knowledge of business and competitive landscape, fashion trends and key business drivers to strategically identify opportunities that will maximize sales and ensure financial goals are achieved
Ensure compliance of all company policies and procedures as well as local, state, and federal employment laws
Develop and maintain positive working relationships that support a productive work environment

What we offer

Growth
Incentive Opportunities
Comprehensive benefits packages accessible to both full time and eligible part time employees
50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within
Referral Incentive Program
discounts on travel, shopping, concerts and more

Fulltime

Senior Consulting Director, Offensive Security, Proactive Services (Unit 42)

The Senior Consulting Director, Offensive Security will lead a team of technical...

Location

United States , California

Salary:

236000.00 - 275000.00 USD / Year

Palo Alto Networks

Expiration Date

Until further notice

Requirements

Bachelor's degree with 12 years of experience, Master's degree with 8 years of experience, or PhD with 5 years of experience in Information Security, Computer Science, Digital Forensics, Cyber Security, or a related field
Extensive experience managing a team of consultants in the execution of a variety of penetration testing requirements
Exceptional communication and interpersonal skills, with the ability to serve as a front-facing representative of Palo Alto Networks, building and maintaining strong relationships with clients and stakeholders
Proven ability to draft thorough, articulate reports that convey technically complex material to an executive-level audience, ensuring clear understanding and informed decision-making
Experience scoping new opportunities with prospective clients, including drafting statements of work and proposals
Hands-on experience and deep understanding of tools and techniques for conducting network, wireless, and web application penetration testing
Ability to perform travel requirements as needed to meet business demands (on average 30%)

Job Responsibility

Provide a direct positive influence on the security posture of the world's most prestigious organizations by leading Unit 42's elite group of cybersecurity professionals in a variety of assessments for our top-tier clientele
Orchestrate and manage a dynamic schedule for a large team of elite offensive security specialists, ensuring optimal alignment of skill sets to meet client needs and maximize usage of available billable hours
Serve as a mentor to a team of offensive security personnel, maximizing professional development by providing ad hoc technical guidance and aligning employees with appropriate industry-standard training courses
Craft policies governing offensive security practices which reflect cutting-edge capabilities of advanced persistent threat actors and enforce security best practices that ensure the safety of our client's environments
Fulfill a customer-facing case leadership role for multiple concurrent events, guiding a technically diverse team of personnel through the complex challenges posed by some of the world's largest networks
Ensure high quality engagement outcomes and deliverables by providing quality assurance and technical oversight during engagements
Provide hands-on support for highly complex offensive security operations, utilizing cutting-edge techniques in technically challenging environments
Provide front-line support to the sales team by meeting with clients to clearly articulate various penetration approaches and methodologies to both technical and executive audiences
Transform customer requirements into executable statements of work, including a work breakdown structure with accurate estimates of billable hours for each discrete phase of testing
Develop scripts, tools, and methodologies to automate and streamline internal processes and engagements

What we offer

restricted stock units
bonus
employee benefits

Fulltime

Director - Human Resources

The Director of Human Resources will report directly to the property General Man...

Location

United States , St. Thomas

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

2-year degree from an accredited university in Human Resources, Business Administration, or related major
4 years experience in the human resources, management operations, or related professional area
OR: 4-year bachelor's degree in Human Resources, Business Administration, or related major
2 years experience in the human resources, management operations, or related professional area

Job Responsibility

Executes and follows-up on engagement survey related activities
Champions and builds the talent management ranks in support of property and region diversity strategy
Translates business priorities into property Human Resources strategies, plans and actions
Implements and sustains Human Resources initiatives at the property
Coordinates the human capital review process at property(s) and leads succession planning activities on property and in the market, as appropriate
Leads the assessment of property(s) leadership pipeline through the human capital review process and assists with follow-up
Creates value through proactive approaches that will affect performance outcome or control cost
Monitors effective use of myHR by property managers and employees
Leads and participates in succession management and workforce planning
Responsible for Human Resources strategy and execution

Fulltime

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Diversity and Leadership Training Intern

Job Description

Job Responsibility

Requirements

What we offer

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