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The District Sales Coordinator supports resort sales operations by assisting prospective and current residents, coordinating home showings, and facilitating the sales and leasing process. This role provides administrative and marketing support, including preparing sales materials, managing leads, maintaining records, and coordinating closings and lease documentation. The coordinator works closely with sales and resort management teams to ensure smooth day-to-day operations, enhance the customer experience, and support the successful marketing and sale of new and pre-owned homes across the district.
Job Responsibility:
Greets and establishes rapport with guests, current and prospective residents
Provides prospects with appropriate information regarding the resort as requested
Performs general administrative functions such as answering phones, typing, copying, faxing, filing, and other duties as assigned
Assists with the preparation of marketing materials including brochures and flyers that pertain to homes for sale (new, pre-owned, and brokered homes), resort events, and other related materials as directed by their manager
Reviews new and pre-owned home listings, shows homes to prospective residents, and assists with rental applications at the discretion of the Resort/Sales Manager or Sales Supervisor
Shows prospective buyers new, pre-owned and brokered homes for sale in the district
Coordinates and manages the Lease Purchase Program (LPP), including submitting service requests and following up on repairs, leasing, renewals and LPP sale conversions
Refers all sales prospects to Resort/Sales Manager or Sales Supervisor, completes prospect card, and enters lead into NetSuite in a timely manner
Coordinates with the Underwriting department to obtain approvals on prospective resident applicants
tracks all approvals and denials
Reviews and codes invoices and statements for Resort/Sales Manager or Sales Supervisor approval
Handles and resolves resident/customer routine questions and inquires in a timely and professional manner
Fields comments, suggestions, and complex situations to the appropriate manager
Ensures office supplies are sufficiently stocked and prepares supply orders as needed
Prepares and prints communications such as lease agreements, addendums to lease agreements, and notices to vacate as necessary
Assists with planning and coordinating resident relations events and activities within the resort
Completes new move-in incentive requests for non-Sun Homes deals
Collaborates with Resort Managers to select and prepare model home sites while coordinating open house planning
Inspects and recommends the purchase of pre-owned or repossessed homes
Requests closing packages and perform closings
Coordinates model presentation (i.e. repairs, warranty work, cleaning, furniture)
Assists prospective residents by checking the status of Sun Homes inventory
Advertises and markets homes for sale in the district
Other duties as assigned
Requirements:
High School Diploma or GED (Required)
1 year in in a sales coordinator or in other administrative position (Required)
Must have a valid driver's license
Excellent problem solving skills
Excellent written and verbal communication skills
Strong customer service skills
Intermediate to advanced computer proficiency with the ability to use the Microsoft Office Suite, email, internet, and provide data entry in a timely and efficient manner
What we offer:
Comprehensive Medical and Prescription coverage with multiple plan designs so you can choose the plan that best meets the needs of you and your family
Comprehensive Dental Plan
Vision Plan
Voluntary Health and Dependent Care Reimbursement Accounts
Life and Accidental Death and Dismemberment Insurance
Short and Long-Term Disability Coverage
401(k) Plan with Sun matching contribution
Get paid daily with DailyPay
Paid Parental Leave
Employee Assistance Program
Identity Theft Insurance
Legal Assistance Plan
Pet Insurance
Tuition Reimbursement program providing financial support to team members who further their formal education
Vacation RV Site Discounts for team members when visiting Sun Outdoors locations across the nation
Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty