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This role is responsible for delivering operator training throughout Vancouver Island and must be based in the Victoria (South Island) area to effectively support our customers.
Job Responsibility:
Conduct equipment operator certification training and general safety training for customers and to a lesser extent, employees using various modalities
Publish public training class schedules on SBRs training platform on a 3-month rolling calendar basis
Provide private classes to customers either at an SBR branch location or customer site
Complete training records on a timely basis in SBR’s system(s) of record
Trigger the issuance of customer wallet cards within 24 hours of class completion
Learn new adult training methods and courses to teach customers across a variety of safety topics
Maintain current training and equipment operator certifications
Provide Train the Trainer courses for customers
Optimize productivity using various efficiency measures such as maximizing class attendance and scheduling
Sell and support the sales teams to close safety training opportunities and grow the Safety Training business
Work with the Marketing Support team to create flyers and other sales materials to promote the safety training offering to local customers
Coach and mentor Certified Evaluators in their district(s)
Support the Certified Evaluator team by providing equipment practical evaluations to customers
Assist District and Regional Managers with the onboarding and training of new District Safety Trainers, Employee Trainers and Certified Evaluators
Act as an advisor regarding safety issues and standards to SBR employees and customers
Requirements:
High school diploma or equivalent
Minimum 5 years of work experience in a related field
Heavy equipment experience and certification (MEWP, Forklift, Earth Moving)
Broad knowledge of industry safety standards, practices, and regulations
Experience and knowledge of adult learning methods
Dependable, organized, motivated, and self-starter
Customer-service and ‘solutions’ oriented
Ability and willingness to travel
overnight travel may be required
Proficiency in MS Office products, such as Word, Excel, PowerPoint, and Outlook
Nice to have:
Preferred experience working with a Learning Management System (LMS)
Bachelor’s degree preferred
What we offer:
Competitive benefits
Extensive on-the-job training for all eligible employees
Health, dental, vision, life insurance, wellbeing
Retirement plan with employer matching contributions