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We are seeking a District Operations Manager located in the GTA (West). Reporting to the General Manager, you will be responsible for the organizational efficiency of stores in terms of compliance with NAPA’s customer service standards, achieving financial goals, and supporting the district’s sales development efforts. You will work in collaboration with store managers to ensure that operational improvement priorities are addressed.
Job Responsibility:
Lead and support store managers and teams across multiple locations within the district
Drive district sales and profitability by monitoring performance metrics and implementing action plans
Ensure compliance with company policies, safety regulations, and operational procedures
Analyze financial reports, budgets, and forecasts to optimize district performance
Collaborate with other departments (e.g., sales, finance, HR) to ensure seamless operations and customer experience
Identify and implement process improvement initiatives and cost-saving strategies
Conduct regular store visits to assess operations, merchandise presentation, and customer experience
Prepare detailed operational reports for senior management and recommend solutions for operational challenges
Requirements:
Minimum of 5 years’ experience in management
at least 2 years in multi-unit or district management
Strong leadership skills with a track record of developing and motivating teams
Excellent analytical abilities and experience managing budgets and operational KPIs
Exceptional communication and interpersonal skills
Ability to travel regularly within the district
What we offer:
competitive salary
attractive benefits
company discounts
ongoing training throughout your career to support and guide your professional development