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District Office Coordinator

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Sun Communities

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Location:
United States , Ocala

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

15.00 - 16.00 USD / Hour
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Job Description:

District Office Coordinators handle the routine office work and administrative responsibilities of districted communities. They are also responsible for assisting with planning and coordinating community events and activities.

Job Responsibility:

  • Greets and establishes rapport with guests, current and prospective residents
  • Fields community comments, suggestions and complaints to the District Manager
  • Performs general administrative functions such as answering phones, typing, copying, faxing, filing
  • Collects and posts resident security deposits, processing fees, rent, inspection, application or other miscellaneous fees in NetSuite
  • Completes and reconciles community reports in accordance with monthly calendar
  • Assists prospective residents by checking the status of inventory
  • reviews new and pre-owned home listings, shows homes to prospective residents, and assists with rental applications
  • Maintains the petty cash fund
  • Prepares and distributes resident and community communications such as rule reminders, violation notices, rent increase letters, delinquency notices, eviction paperwork, lease addendums and renewals
  • Reviews and codes invoices and statements for approval
  • Schedules clubhouse rentals and processes rental fees
  • Ensures office supplies are sufficiently stocked and prepares supply orders as necessary
  • Makes collection calls for site rental payments as directed
  • submits bad debt files to collections
  • Processes resident move-ins and move-outs
  • Assists with planning and coordinating resident relations events and activities within the communities
  • Assists with the preparation of marketing materials
  • Refers all sales prospects to District Manager and enters prospect information into Yardi
  • Forwards customer service requests to the District Manager
  • Completes new move-in incentive requests for non-Sun Homes home deals
  • Coordinates with the Underwriting department to obtain approvals on prospective resident applicants
  • Prepares bank deposit slips and deposit funds as required
  • makes daily bank runs as needed

Requirements:

  • High School Diploma or GED (Required)
  • 2 years in administrative experience (Required)
  • 6 months in property management office experience (Preferred)
  • 6 months in previous NetSuite experience (Preferred)
  • Excellent verbal and written communication skills
  • Strong customer service skills
  • Good problem-solving skills
  • Professional appearance
  • Intermediate to advanced computer proficiency with the ability to use Microsoft Office Suite, email, internet, and provide data entry in a timely and efficient manner
  • Must have a valid driver's license

Nice to have:

  • 6 months in property management office experience
  • 6 months in previous NetSuite experience
What we offer:
  • Comprehensive Medical and Prescription coverage with multiple plan designs
  • Comprehensive Dental Plan
  • Vision Plan
  • Voluntary Health and Dependent Care Reimbursement Accounts
  • Life and Accidental Death and Dismemberment Insurance
  • Short and Long-Term Disability Coverage
  • 401(k) Plan with Sun matching contribution
  • Paid Parental Leave
  • Employee Assistance Program
  • Identity Theft Insurance
  • Legal Assistance Plan
  • Pet Insurance
  • Tuition Reimbursement program
  • Vacation RV Site Discounts for team members when visiting SunRV Resorts across the nation
  • Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
  • Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty

Additional Information:

Job Posted:
January 02, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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