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District Office Coordinators handle the routine office work and administrative responsibilities of districted communities. They are also responsible for assisting with planning and coordinating community events and activities.
Job Responsibility:
Greets and establishes rapport with guests, current and prospective residents
Fields community comments, suggestions and complaints to the District Manager
Performs general administrative functions such as answering phones, typing, copying, faxing, filing, and other duties as assigned
Collects and posts resident security deposits, processing fees, rent, inspection, application or other miscellaneous fees in NetSuite
Completes and reconciles community reports in accordance with monthly calendar
Assists prospective residents by checking the status of inventory
Maintains the petty cash fund
Prepares and distributes resident and community communications
Schedules clubhouse rentals and processes rental fees
Ensures office supplies are sufficiently stocked and prepares supply orders as necessary
Makes collection calls for site rental payments as directed
Processes resident move-ins and move-outs
Assists with planning and coordinating resident relations events
Assists with the preparation of marketing materials
Refers all sales prospects to District Manager and enters prospect information into Yardi
Forwards customer service requests to the District Manager
Completes new move-in incentive requests
Coordinates with the Underwriting department to obtain approvals on prospective resident applicants
Prepares bank deposit slips and deposit funds as required
Makes daily bank runs as needed
Requirements:
High School Diploma or GED (Required)
2 years in administrative experience (Required)
6 months in property management office experience (Preferred)
6 months in previous NetSuite experience (Preferred)
Excellent verbal and written communication skills
Strong customer service skills
Good problem-solving skills
Professional appearance
Intermediate to advanced computer proficiency with the ability to use Microsoft Office Suite, email, internet, and provide data entry in a timely and efficient manner
Must have a valid driver's license
Nice to have:
6 months in property management office experience
6 months in previous NetSuite experience
What we offer:
Comprehensive Medical and Prescription coverage
Comprehensive Dental Plan
Vision Plan
Voluntary Health and Dependent Care Reimbursement Accounts
Life and Accidental Death and Dismemberment Insurance
Short and Long-Term Disability Coverage
401(k) Plan with Sun matching contribution
Paid Parental Leave
Employee Assistance Program
Identity Theft Insurance
Legal Assistance Plan
Pet Insurance
Tuition Reimbursement program
Vacation RV Site Discounts
Team Member Perks & Discounts program
Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty