District Manager Job at Blank Street (Washington DC)

District Manager

Blank Street

Location:
United States , Washington DC

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

85000.00 - 97500.00 USD / Year

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Job Description:

At Blank Street, we’re on a mission to become the defining food and beverage brand of our generation. From the very beginning, we’ve set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We’re motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day.

Job Responsibility:

Oversee the financial performance and growth of a collection of retail cafes
Own developing, hiring and inspiring a team of General Managers and Cafe Managers
Oversee and role model all customer service, hospitality, team leadership and operational duties
Create a motivating and engaging culture
Consistently celebrate, train, coach and mentor your team
Step in to cover leadership scheduling gaps
Oversee the districts’ time and attendance practices
Manage your district’s labor strategy and budget
Hire General Managers and Cafe Managers
Support your General Manager’s hourly level hiring practices
Oversee and validate the quality of training
Develop your teams in a timely manner
Partner with the People Team to navigate employee relations
Work with HQ to manage change
Work to maintain the very best team engagement scores
Host market meetings & social events
Be a Blank Street brand ambassador
Hold your management team accountable to food and beverage quality standards
Oversee or unblock ordering, vendor relations, waste management, inventory counts
Spend 30% of your week leading by example behind bar
Maintain operational excellence using our auditing platform
Ensure the safety, cleanliness and presentation of your locations
Promote an environment that is set up for success
Create a successful feedback loop between your HQ support partners and your teams
Take ownership of your stores’ financial performance
Uphold the company standard NPS and google review scores
Develop meaningful ties with local businesses
Look for ways to continuously develop your leadership
Stay current on company tools, processes and communication
Assess where there are gaps in communication or processes
Collaborate with other leaders across Blank Street
Attend all trainings and department meetings
Support the New Store Opening team
Pilot new company initiatives
Support marketing initiatives and brand or influencer collaborations

Requirements:

5-6+ years of experience managing and leading operations in high growth hospitality/consumer brands
Experience managing large hospitality teams in multi-unit or multi-department management
Experience managing inventory and supply chain ordering
Experienced leader having successfully managed managers before
Ability to travel between locations in a city or broad metropolitan area
Passion for excellent customer service and hospitality
Ability to be autonomous and use excellent judgment
Excellent organizational skills
Highly effective interpersonal and communication skills
Ability to create workflows, systems and processes that support a dispersed team
Comfort setting a vision and executing against company goals
Can use emotional intelligence and conflict resolution skills to create a welcoming workplace
Well versed in change management
Proven training and development capabilities
Willingness to collaborate across departments and teams
Ability to troubleshoot and problem solve, prioritizing around urgency
Deep understanding of business and financial acumen
Hands on and highly action-oriented
Deep knowledge and interest in specialty coffee, hospitality, restaurants or retail
Positive, enthusiastic and results driven
Passionate people leader and developer
Interested in continuous personal growth
Full Time: 40-50 hours per week, 5 days of availability required and must be available to work 2 peak days (usually weekend days, weekend as described as Friday, Saturday, Sunday)

What we offer:

Equity offering
Healthcare benefits
Paid time off
Commuter benefits
Free coffee
15 days of paid annual leave
Three health plan options
Commuter benefits
Parental leave
Bereavement leave
Exclusive access to our coveted Regulars program (free coffee, matcha and more)
Regular social outings with the team
Free Blank Street swag

Additional Information:

Job Posted:
January 08, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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