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Blank Street Logo Blank Street · Hospitality and Tourism

District Manager

United States, Washington DC 85000.00 - 97500.00 USD / Year · Job Posted January 08, 2026
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Job Description

At Blank Street, we’re on a mission to become the defining food and beverage brand of our generation. From the very beginning, we’ve set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We’re motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day.

Job Responsibility

  • Oversee the financial performance and growth of a collection of retail cafes
  • Own developing, hiring and inspiring a team of General Managers and Cafe Managers
  • Oversee and role model all customer service, hospitality, team leadership and operational duties
  • Create a motivating and engaging culture
  • Consistently celebrate, train, coach and mentor your team
  • Step in to cover leadership scheduling gaps
  • Oversee the districts’ time and attendance practices
  • Manage your district’s labor strategy and budget
  • Hire General Managers and Cafe Managers
  • Support your General Manager’s hourly level hiring practices
  • Oversee and validate the quality of training
  • Develop your teams in a timely manner
  • Partner with the People Team to navigate employee relations
  • Work with HQ to manage change
  • Work to maintain the very best team engagement scores
  • Host market meetings & social events
  • Be a Blank Street brand ambassador
  • Hold your management team accountable to food and beverage quality standards
  • Oversee or unblock ordering, vendor relations, waste management, inventory counts
  • Spend 30% of your week leading by example behind bar
  • Maintain operational excellence using our auditing platform
  • Ensure the safety, cleanliness and presentation of your locations
  • Promote an environment that is set up for success
  • Create a successful feedback loop between your HQ support partners and your teams
  • Take ownership of your stores’ financial performance
  • Uphold the company standard NPS and google review scores
  • Develop meaningful ties with local businesses
  • Look for ways to continuously develop your leadership
  • Stay current on company tools, processes and communication
  • Assess where there are gaps in communication or processes
  • Collaborate with other leaders across Blank Street
  • Attend all trainings and department meetings
  • Support the New Store Opening team
  • Pilot new company initiatives
  • Support marketing initiatives and brand or influencer collaborations

Requirements

  • 5-6+ years of experience managing and leading operations in high growth hospitality/consumer brands
  • Experience managing large hospitality teams in multi-unit or multi-department management
  • Experience managing inventory and supply chain ordering
  • Experienced leader having successfully managed managers before
  • Ability to travel between locations in a city or broad metropolitan area
  • Passion for excellent customer service and hospitality
  • Ability to be autonomous and use excellent judgment
  • Excellent organizational skills
  • Highly effective interpersonal and communication skills
  • Ability to create workflows, systems and processes that support a dispersed team
  • Comfort setting a vision and executing against company goals
  • Can use emotional intelligence and conflict resolution skills to create a welcoming workplace
  • Well versed in change management
  • Proven training and development capabilities
  • Willingness to collaborate across departments and teams
  • Ability to troubleshoot and problem solve, prioritizing around urgency
  • Deep understanding of business and financial acumen
  • Hands on and highly action-oriented
  • Deep knowledge and interest in specialty coffee, hospitality, restaurants or retail
  • Positive, enthusiastic and results driven
  • Passionate people leader and developer
  • Interested in continuous personal growth
  • Full Time: 40-50 hours per week, 5 days of availability required and must be available to work 2 peak days (usually weekend days, weekend as described as Friday, Saturday, Sunday)

What we offer

  • Equity offering
  • Healthcare benefits
  • Paid time off
  • Commuter benefits
  • Free coffee
  • 15 days of paid annual leave
  • Three health plan options
  • Commuter benefits
  • Parental leave
  • Bereavement leave
  • Exclusive access to our coveted Regulars program (free coffee, matcha and more)
  • Regular social outings with the team
  • Free Blank Street swag
Blank Street - All Job Offers

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