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The District Manager is responsible for providing the overall vision, planning, direction, and control to assigned units for a geographic district normally generating $12-30M+ in revenue. This key leadership role is accountable for the execution of our General Management program, with a focus on growth, cost, and productivity, leading people, and delivering financial commitments. Whether focused on multiple sites for a single client or multiple clients, the key success measures of a District Manager include Revenue Growth, EBIT, Margin, Consumer Satisfaction, Client Loyalty, and Employee Engagement. In this role, frequent travel to client sites throughout the district is expected.
Job Responsibility:
Leadership - Establish overall ownership and accountability of operational management and financial performance of multiple accounts and units. Model key leadership behaviors and ensure the highest levels of safety, quality and service excellence for employees, clients, and consumers. Coach & mentor employees by crafting a shared understanding about how and what needs to be achieved. Reward and recognize employees. Identify and engage top talent and develop team members to their fullest potential within the organization. Plan and lead team management meetings. Ensure safety and sanitation standards in all operations
Client Relationship - Establish and maintain effective client and customer rapport for a mutually beneficial business relationship. Identify client needs and communicate operational progress. Understand contractual obligations and leverage opportunities. Facilitate and support new business and retention activities. Ensure team completes customer satisfaction surveys in all locations
Financial Performance - Build revenue and manage budget with sensitivity to costs and client needs. Ensure the completion and maintenance of P&L statements for the district. Provide oversight and take ownership to deliver client and company financial targets using Aramark systems. Understand performance metrics, data, order and inventory trends
educate teams on key levers to improve margins
Productivity - Lead managers in implementing and maintaining corporate management agenda for labor and financial initiatives. Ensure value through efficient operations, appropriate cost controls, and profit management. Ensure consistent application of Aramark’s operating standards and processes (Operational Excellence) with particular focus on efficiency standards. Understand end to end supply chain and procurement process and systems
ensure only authorized suppliers are used
Compliance - Ensure unit managers maintain a safe and healthy environment for clients, customers and employees. Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, and wage and hour.
Requirements:
Proven leadership experience, typically acquired over 5-10 years, including P&L responsibility of $50M+ within the hospitality, retail, facilities, direct store delivery or food and beverage industries
Demonstrated leadership skills with a broad knowledge of management practices, business judgement and client/consumer interaction
Confirmed ability to hire, assess, develop and grow hard-working talent
Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues
Established communication and teamwork skills to work with all levels on the organization from the front line associate through leadership
Proven experience leading large, cross-functional teams through complex change management initiatives, including organizational transformation, process redesign, systems implementations, or business integration efforts, while maintaining operational performance and employee engagement
Bachelor’s degree is generally required to be successful
advanced degree in business or related field is preferred.
What we offer:
medical
dental
vision
work/life resources
retirement savings plans like 401(k)
paid days off such as parental leave and disability coverage