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The District manager is responsible to operate multiple locations and directly interact with Management, Store Managers, and customers for the purpose of profitably providing fast, friendly service and to provide day-to-day prioritization of work assignments to the Salesperson staff.
Job Responsibility:
Manage as many Stores required by the Management
Be able to travel Long Distance to Multiple Locations
Ensure a clean location is provided
Train and coach Store Manager & other employees as appropriate
Delegate tasks and follow up as necessary
Ensure all products are ordered, merchandised, rotated and readily available for the customers
Accurately complete paperwork
Ability to prioritize tasks and delegate effectively
Strong commitment to teamwork
Strong communication skills, including the ability to professionally communicate verbally to customers as well as front-line and management staff
Ability to handle difficult situations professionally
Forecast, Order, Stock and merchandise product
Operates all necessary operations required in the absence of Store Manager
Develop and assign tasks appropriately to ensure the store is clean, adequately stocked, organized and well-kept
Stock refrigerator units with drink and perishable good
Ensure prompt reconciliation of store operation paperwork
Keeps work area neat, clean and organized
Clean front/face and restock shelving, displays and coolers as needed
Clean fast food area, equipment and stock as needed
Keep coolers and cooler doors clean
Maintain cleanliness of restrooms and facilities
Observe customers as they are fueling to prevent a drive-off before it happens and be able to report drive off if it happens
Follow all required procedures for robbery prevention
Enter all sales in the register at the time of sale
Make drops in the safe as per instructions
Analyze daily sales and expense information and take appropriate action to maximize sales and net profits
Assist Cashiers with store Operations and following up with other employees so they perform store operations accurately
Ensures store image per company standards
Ensures compliance with legal selling hours and age restrictions for all age restricted products
Develop position and professional relationships with all suppliers
Advise all the employees working for FastStop of any personnel situations or policy violations having an adverse effect on store operating performance
Treat all associates with dignity and respect and use proper personnel management techniques
Promote and ensure a safe, positive, public image within the neighboring community
Ensure prompt, efficient and courteous customer service
Promote excellent service and resolve customer complaints in a timely professional manner
Greet and thank you all customers in a timely and professional manner
Suggest possible purchases to the customer and promote store sales
Walk the store: check for cleanliness, out of stocks, front shelves, check cooler, restrooms and deli
Walk the lot: check the fuel islands, windshield washer & towels, trash cans, landscaping, fuel price sign, cigarette post, credit card paper, etc.
Communicate with employees, customers and vendors
Fill in for employees
Store meeting with employees
Know and follow company policies
Be able to answer any questions concerning company policies
Customer service
Requirements:
Prior convenience store/retail/customer service experience
A valid driver’s license and adequate transportation
Ability to operate a cash register, Credit Card machine and phone card machine
Basic Computer skills
Ability to operate the store computer and electronic systems
Ability to perform basic arithmetical calculations like addition, multiplication, subtraction etc.
Ability to work nights, weekends, and holidays
Ability to work independently
Accountable for large amounts of cash
Ability to manage a business that operates 24 hours, 7 days a week
Stocking may require lifting up to 50 pounds
Intermittent sitting, standing, or bending
Exposure to cold temperatures when stocking refrigerator units
Ability to use safety equipment, including dolly, or hand cart for lifting heavy boxes or other store items, ladders, and grills or deep cooking fryers
Nice to have:
Self-motivated
Dependable
Ability to work effectively in a fast-paced environment
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