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The District Manager plays a critical role in balancing sales growth, operational effectiveness, and customer satisfaction across assigned branch locations. This role combines business development oversight with operational accountability, ensuring that sales strategies, branch processes, and customer experience align with company goals. While the position will provide input on hiring, training, and performance, it does not include direct reporting responsibility for staff.
Job Responsibility:
Serve as the primary liaison between branch operations, sales teams, and senior leadership
Partner with branch leadership to drive sales performance, ensuring alignment with growth targets and strategic initiatives
Monitor and assess branch operations, including workflow efficiency, customer service standards, and compliance with company processes
Provide input and recommendations on personnel decisions (hiring, performance, development, and termination) while collaborating with HR and direct supervisors
Track and analyze financial and operational metrics, reporting performance trends and identifying opportunities for improvement
Support the rollout of corporate initiatives, technology adoption, and process improvements at the branch level
Build strong relationships with customers and vendors, supporting local business development opportunities when needed
Collaborate with cross-functional teams to ensure seamless customer experiences and consistent execution of company standards
Requirements:
Bachelor's degree in Business, Management, or related field preferred (or equivalent experience)
5+ years of experience in distribution, operations, or sales leadership, ideally in high-tech or industrial setting
Strong understanding of branch operations, sales processes, and customer service best practices
Demonstrated ability to influence and collaborate across teams without direct authority
Strong financial and business acumen, with ability to interpret and act on performance data
Excellent communication, interpersonal, and problem-solving skills
Ability to travel regularly within the assigned district/region
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