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District Manager

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Ross Stores

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Location:
United States, Fairfax

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Category:
Sales

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience: Success. Our winning team pursues excellence while learning and evolving; Career growth. We develop industry leading talent because Ross grows when our people grow; Teamwork. We work together to solve the hard problems and find the right solution; Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Job Responsibility:

  • Accountable for all phases of district operations
  • Manages and controls the operation of an assigned district to ensure consistency with Company standards and expectations
  • Responsible for conducting Store Visits focused on people, customer service, store contribution, and adherence to shrink reduction initiatives
  • Ensures all Company standards and best practices are executed with excellence in all assigned locations
  • Leverage all available data to understand, problem solve and proactively support business trends
  • Provides leadership and guidance to stores in order to ensure that district sales and profit goals are achieved while meeting Customer Service goals
  • Responsible for recruiting, training and developing store management teams
  • Recruit and select highly talented people and build succession plans
  • Ensure consistent application of performance management
  • Ensures compliance of Ross HR policies and procedures
  • Handles Employee Relations issues
  • Maintains adherence to Company safety policies
  • Serves as a point of contact for Customer Service issues
  • Responds quickly and effectively to all Customer inquiries
  • Ensures that an excellent level of Customer Service is provided
  • Responsible for the management of and continuous monitoring of all actual expenditures to be within budget
  • Controls payroll hours to plan
  • Ensures a safe, accident-free environment
  • Demonstrates and drives Loss Prevention initiatives and awareness programs
  • Meets Company shrink goals
  • Ensures proper merchandising presentation and organization
  • Assesses and escalates any inventory level discrepancies

Requirements:

  • Excellent verbal and written communication skills
  • Proficiency with Microsoft Office Suite
  • Proven ability to adapt quickly to ambiguity and allocate time to execute multiple tasks and changing priorities
  • High School Degree or equivalent required, bachelor's degree in related field preferred
  • 5 or more years of retail management or operations experience
  • Valid Driver's License required
  • Travel required
What we offer:
  • Success
  • Career growth
  • Teamwork
  • Commitment to Diversity, Equality & Inclusion, and our community
  • Inclusive work environment with continuous learning opportunities and development

Additional Information:

Job Posted:
December 11, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:
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