District Manager - Soma Intimates - Upper Midwest Job at Chico's FAS, Inc. (Oak Brook)

Job Description

This position will lead a team in creating a hospitable environment for store associates and customers alike. This role is responsible for developing the strategic leadership and business acumen skills in store leaders to maximize store performance and profitability. A role model, creating memorable customer experiences and building enduring relationships with both internal and external customers.

Job Responsibility

Demonstrates exceptional customer service and relationship-building behaviors reinforcing Chico's FAS selling culture of Hospitality, Experience and Relationships
Embodies the leadership and interpersonal savvy needed to attract, develop, and retain a high-performance team and build future bench
Partners with senior field leadership and business partners, executes key company initiatives to ensure consistency across the organization relating to brand expression, selling culture, operations, and technology
Demonstrates strategic and collaborative leadership
is an influencer who takes smart risks and an innovative approach
Driven to create, build and cultivate relationships with customers, amongst all levels and across all business units within the organization
Cultivates an environment that encourages self-accountability and drives their own professional development
Teaches and develops skills with Store leaders to enable/empower them to be entrepreneurial business leaders
Has strong prioritization, organizational skills and can multi-task in a fast paced, ever-changing environment
Strives to deliver consistent incremental business results by focusing on creating experiences and deepening relationships with our customers
Maintains a deep understanding and a clear and strategic view of the selling culture and OMNI functionality (Order/Ship from store, clienteling and outreach)
Inspires teams to make decisions that are in alignment with company goals and objectives and always in the best interest of our customer
Ability to develop and execute strategies that support new customer acquisition and builds relationships with the local community
Leverages customer feedback and insights to develop strategies to influence our selling culture and enhance the customer experience
Provides weekly context to Customer Mindset
identifies and communicates feedback both formally (NPS) and informally (district) feedback
Ensures consistent expense management and payroll control
Utilizes reporting to maximize efficiencies within the district and applies appropriate solves/strategies/action plans
Stays current with the trends of the retail competitive landscape and brings innovative ideas and solutions to the business
Ability to read and analyze Profit/Loss reports and understands the importance of driving EBITDA
Values individuality and the diverse talents of their team. Leads the team by communicating expectations, providing guidance, delivering feedback, and empowering the team to be their best

Requirements

Bachelor's degree strongly preferred
High School degree required
5+ years of multi-store leadership experience within specialty retail preferred
Outstanding leadership, communication, and interpersonal skills
Ability to inspire and delight customers, to build trust with business partners, and to foster a rich, team-oriented environment
Demonstrated success driving results
Expertise in selling strategies and methodologies, strategic planning, operational execution, and employee motivation
Positive and self-motivated with a strong work ethic
Proficient computer skills
Word, Excel, PowerPoint, Outlook, tablet/mobile devices, and social media
Ability to identify and communicate macro or micro trends that may positively or negatively impact the business
Ability to travel, work weekends, and attend networking events when the business requires

Nice to have

Bachelor's degree
5+ years of multi-store leadership experience within specialty retail
Social media

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District Manager - Soma Intimates - Upper Midwest

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Job Responsibility

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