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The District Manager is responsible for providing the overall vision, planning, direction, and control to assigned units for a geographic district normally generating $12-30M+ in revenue. This key leadership role is accountable for the execution of our General Management program, with a focus on growth, cost, and productivity, leading people, and delivering financial commitments. Whether focused on multiple sites for a single client or multiple clients, the key success measures include Revenue Growth, EBIT, Margin, Consumer Satisfaction, Client Loyalty, and Employee Engagement. In this role, frequent travel to client sites throughout the district is expected.
Job Responsibility:
Leadership - Establish overall ownership and accountability of operational management and financial performance of multiple accounts and units
Model key leadership behaviors and ensure the highest levels of safety, quality and service excellence for employees, clients, and consumers
Coach & mentor employees
Identify and engage top talent and develop team members
Plan and lead team management meetings
Ensure safety and sanitation standards
Client Relationship - Establish and maintain effective client and customer rapport
Identify client needs and communicate operational progress
Understand contractual obligations and leverage opportunities
Facilitate and support new business and retention activities
Ensure team completes customer satisfaction surveys
Financial Performance - Build revenue and manage budget
Ensure the completion and maintenance of P&L statements for the district
Provide oversight and take ownership to deliver client and company financial targets
Understand performance metrics, data, order and inventory trends
educate teams on key levers to improve margins
Productivity - Lead managers in implementing and maintaining corporate management agenda for labor and financial initiatives
Ensure value through efficient operations, appropriate cost controls, and profit management
Ensure consistent application of Aramark’s operating standards and processes
Understand end to end supply chain and procurement process and systems
ensure only authorized suppliers are used
Compliance - Ensure unit managers maintain a safe and healthy environment
Follow all applicable policies, rules and regulations.
Requirements:
Proven leadership experience, typically acquired over 5-10 years, including P&L responsibility within the hospitality, retail, facilities, direct store delivery or food and beverage industries
Demonstrated leadership skills with a broad knowledge of management practices, business judgement and client/consumer interaction
Confirmed ability to hire, assess, develop and grow hard-working talent
Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues
Established communication and teamwork skills to work with all levels on the organization from the front line associate through leadership
Proven success in a repeatable business model, including leading through change and turnaround initiatives
Bachelor’s degree is generally required to be successful
advanced degree in business or related field is preferred.