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District Head, Relationship Management

https://www.hsbc.com Logo

HSBC

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Location:
Hong Kong, Central

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Category:
Banking

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

Hang Seng’s Commercial Banking business provides customized one-stop financial solutions to our corporate customers, from prime small and medium-sized businesses to publicly listed companies. For customers conducting business locally or around the world, we offer a comprehensive range of services including corporate lending, trade and receivables finance, structured loan, cash management, investment, treasury services, insurance and e-Banking services. As a reliable financial partner, we attend to the specific business needs of our customers and provide efficient tailor-made banking solutions through our relationship managers and dedicated specialists.

Job Responsibility:

  • Formulate, implement and manage tactical campaigns to support achievement of Business Banking’s plan on growth and customer experience
  • Drive a mindset and skill change among his/her teams and to encourage cross-department / division / boarder collaboration
  • Lead, direct and supervise multiple sales teams to achieve the respective sales/ income targets and deliver excellent services to SME customers
  • Set expectations, share best practice and manage, monitor, coach and develop leaders to ensure that they maximize their performance, meet the required standards, and continuously develop their capabilities
  • Ensure all sales teams adhere to the internal and external policies of the Bank and regulators, albeit the highly competitive commercial market.

Requirements:

  • Significant banking experience with at least 3 years’ experience in serving SME segment, and minimum 3 years in management / supervisory role
  • Passes in the Insurance Intermediaries Qualifying Examinations and fulfillment of the competency requirements to carry out regulated activities as defined under the Securities and Futures Ordinance
  • Strong self-motivation and team leadership
  • Strong sales and customer orientation, with excellent communication, interpersonal and analytical skills
  • Strong sense of managing credit and financial crime risk
  • Proficiency in both English and Chinese, fluency in Putonghua an advantage
  • High level of customer centricity mindset with dedication to deliver exceptional quality services for customers
  • Professional qualifications such as Enhanced Competency Framework (ECF) and/or Certified Banker (CB) under Hong Kong Institute of Bankers (HKIB) would be an advantage.

Nice to have:

  • Fluency in Putonghua
  • Professional qualifications such as Enhanced Competency Framework (ECF) and/or Certified Banker (CB) under Hong Kong Institute of Bankers (HKIB).
What we offer:
  • Dynamic working environment
  • Good career development opportunities
  • Competitive compensation packages.

Additional Information:

Job Posted:
September 04, 2025

Expiration:
September 19, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:
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