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The District Manager of Asset Protection (DMAP) is a strategic leader responsible for driving the Asset Protection vision across a multi-store district (15+ stores). This role delivers shrink reduction, enhances safety culture, strengthens operational execution, and builds capability across store and AP teams. DMAP acts as a key business partner to Store Leaders and District Managers, ensuring both proactive risk management and strong investigative outcomes.
Job Responsibility:
Lead the execution of Asset Protection strategy across the district, ensuring consistency, scalability, and alignment with EMEA AP priorities
Inspire and coach Store Managers, APA/API teams, and cross-functional partners to strengthen shrink culture, safety mindset and operational standards
Responsible for recruiting, onboarding, developing, and guiding AP Agents and Investigators
Provide clear direction, mentorship, ongoing feedback and career development support to elevate confidence, decision-making, and leadership capability, helping prepare Sr. API/API talent for progression into DMAP roles
Manage the Focus Store Program, ensuring action plans are created, executed and measured for stores with elevated shrink or safety risk
Partner with Store Leaders and DMs to develop proactive risk-mitigation plans tailored to store environment, trends, and customer behaviours
Use performance data, shortage analytics, RFID results, and operational insights to identify root causes and influence corrective actions
Develop and deliver store-level training with support of AP team members within the district on Asset Protection standards, safety communication, crisis response and shrink reduction techniques
Facilitate zone calls, engagement sessions, and targeted coaching to ensure stores understand and execute AP expectations
Responsible for determining district Audit strategy through review of pre-shrink indicators, safety compliance, stockroom standards, customer service behaviours and Omni-readiness and managing audit program compliance amongst direct report group
Monitor inventory accuracy through review of physical inventories, inbound/outbound processes, forced carton compliance, and transfer activity
Lead and guide investigations into internal theft, policy violations, cash loss and operational integrity concerns
Conduct interviews (WZ trained) and support corrective action processes
Support Organized Retail Crime investigations, partnering with ORC, Law Enforcement, and cross-functional AP teams
Ensure high-quality case documentation, precise incident reporting, and follow-through of investigative outcomes
Build and maintain strong business partnerships with Store Operations, HR, DMs, Supply Chain, Legal, Facilities and external networks (mall security, police)
Communicate expectations clearly, influence business decisions and provide proactive guidance on emerging risks
Represent AP on district/market leadership calls, ensuring visibility and alignment
Drive a culture of compliance by clearly communicating expectations, monitoring and coaching team members to consistently apply apprehension guidelines, documentation standards, and safety protocols
Support special projects and EMEA initiatives as assigned by the RMAP such as committee work and external marketing events
Requirements:
Experience in the Asset Protection field including supervisory role
Strong communication and interpersonal skills, fluent in English and local language (where appropriate)
Demonstrated ability to lead teams remotely
Confident and able to talk in front of groups
Effective at fostering strong business partnerships
Ability to evaluate circumstances and make timely decisions based on company apprehension guidelines
Ability to work nights, evenings, and weekends appropriate to retail business needs
Must be Wicklander - Zulawski trained in interviewing
Working knowledge of Asset Protection resources (case management systems, POS exception reporting, auditing tools, and data analysis)
What we offer:
Incentive bonus program
Annual companywide review process
Medical, dental and vision insurance
Life and disability insurance
Associate assistance program
Paid parental and adoption leave
Access to fertility and adoption benefits through Carrot
Access to mental health and wellness app, Headspace
Paid time off and one paid volunteer day per year, allowing you to give back to your community
Work from anywhere (Mondays and Fridays are “work from anywhere” days for most roles and six work from anywhere weeks per year)
Seven associate wellness half days per year
Merchandise discount on all of our brands
Opportunities for career advancement, we believe in promoting from within
Access to multiple Associate Resource Groups
Global team of people who will celebrate you for being YOU