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District Asset Protection Manager

United Kingdom, London · Job Posted January 13, 2026
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Job Description

The District Manager of Asset Protection (DMAP) is a strategic leader responsible for driving the Asset Protection vision across a multi-store district (15+ stores). This role delivers shrink reduction, enhances safety culture, strengthens operational execution, and builds capability across store and AP teams. DMAP acts as a key business partner to Store Leaders and District Managers, ensuring both proactive risk management and strong investigative outcomes.

Job Responsibility

  • Lead the execution of Asset Protection strategy across the district, ensuring consistency, scalability, and alignment with EMEA AP priorities
  • Inspire and coach Store Managers, APA/API teams, and cross-functional partners to strengthen shrink culture, safety mindset and operational standards
  • Responsible for recruiting, onboarding, developing, and guiding AP Agents and Investigators
  • Provide clear direction, mentorship, ongoing feedback and career development support to elevate confidence, decision-making, and leadership capability, helping prepare Sr. API/API talent for progression into DMAP roles
  • Manage the Focus Store Program, ensuring action plans are created, executed and measured for stores with elevated shrink or safety risk
  • Partner with Store Leaders and DMs to develop proactive risk-mitigation plans tailored to store environment, trends, and customer behaviours
  • Use performance data, shortage analytics, RFID results, and operational insights to identify root causes and influence corrective actions
  • Develop and deliver store-level training with support of AP team members within the district on Asset Protection standards, safety communication, crisis response and shrink reduction techniques
  • Facilitate zone calls, engagement sessions, and targeted coaching to ensure stores understand and execute AP expectations
  • Responsible for determining district Audit strategy through review of pre-shrink indicators, safety compliance, stockroom standards, customer service behaviours and Omni-readiness and managing audit program compliance amongst direct report group
  • Monitor inventory accuracy through review of physical inventories, inbound/outbound processes, forced carton compliance, and transfer activity
  • Lead and guide investigations into internal theft, policy violations, cash loss and operational integrity concerns
  • Conduct interviews (WZ trained) and support corrective action processes
  • Support Organized Retail Crime investigations, partnering with ORC, Law Enforcement, and cross-functional AP teams
  • Ensure high-quality case documentation, precise incident reporting, and follow-through of investigative outcomes
  • Build and maintain strong business partnerships with Store Operations, HR, DMs, Supply Chain, Legal, Facilities and external networks (mall security, police)
  • Communicate expectations clearly, influence business decisions and provide proactive guidance on emerging risks
  • Represent AP on district/market leadership calls, ensuring visibility and alignment
  • Drive a culture of compliance by clearly communicating expectations, monitoring and coaching team members to consistently apply apprehension guidelines, documentation standards, and safety protocols
  • Support special projects and EMEA initiatives as assigned by the RMAP such as committee work and external marketing events

Requirements

  • Experience in the Asset Protection field including supervisory role
  • Strong communication and interpersonal skills, fluent in English and local language (where appropriate)
  • Demonstrated ability to lead teams remotely
  • Confident and able to talk in front of groups
  • Effective at fostering strong business partnerships
  • Ability to evaluate circumstances and make timely decisions based on company apprehension guidelines
  • Ability to work nights, evenings, and weekends appropriate to retail business needs
  • Must be Wicklander - Zulawski trained in interviewing
  • Working knowledge of Asset Protection resources (case management systems, POS exception reporting, auditing tools, and data analysis)

What we offer

  • Incentive bonus program
  • Annual companywide review process
  • Medical, dental and vision insurance
  • Life and disability insurance
  • Associate assistance program
  • Paid parental and adoption leave
  • Access to fertility and adoption benefits through Carrot
  • Access to mental health and wellness app, Headspace
  • Paid time off and one paid volunteer day per year, allowing you to give back to your community
  • Work from anywhere (Mondays and Fridays are “work from anywhere” days for most roles and six work from anywhere weeks per year)
  • Seven associate wellness half days per year
  • Merchandise discount on all of our brands
  • Opportunities for career advancement, we believe in promoting from within
  • Access to multiple Associate Resource Groups
  • Global team of people who will celebrate you for being YOU

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