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Distribution Supervisor

Thysse

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Location:
United States, Oregon

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Category:
Logistics

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Distribution Supervisor is responsible for overseeing all shipping and receiving activities to ensure efficient, accurate, and timely handling of shipments. This role drives both operational excellence and strategic improvements, managing daily workflows while implementing long-term enhancements to distribution processes. The Distribution Supervisor aligns resources and processes to meet customer expectations, working closely with the Production Manager, Production Coordinator, and Scheduler to support organizational goals.

Job Responsibility:

  • Negotiate shipping rates and contracts with carriers
  • Conduct regular analysis of shipping costs and carrier performance
  • Review and dispute shipping billing discrepancies
  • Evaluate and onboard new shipping vendors
  • Maintain strategic relationships with carrier representatives
  • Lead the process for filing and resolving shipping claims
  • Analyze claim trends to identify root causes
  • Identify opportunities to streamline shipping and receiving workflows
  • Lead continuous improvement initiatives
  • Implement new technologies, systems, or equipment
  • Develop and document standard operating procedures
  • Partner with the VP of Client Success on cross-functional improvement initiatives
  • Collaborate with IT and operations teams to optimize systems
  • Develop and manage the shipping supplies budget
  • Establish and maintain vendor partnerships for shipping materials
  • Evaluate vendor performance
  • Ensure all purchasing follows company guidelines
  • Source alternative suppliers
  • Establish key performance indicators
  • Track and analyze errors, rework, and customer complaints
  • Prepare monthly reports on distribution performance
  • Implement corrective action plans
  • Conduct regular audits
  • Prepare daily UPS, FedEx, and Image Works shipments
  • Oversee all receiving activities
  • Coordinate daily delivery routes
  • Schedule LTL pickups
  • Oversee sample shipments
  • Coordinate with the Facilities & Maintenance Supervisor regarding vehicle maintenance
  • Maintain strong working knowledge of shipping processes
  • Back up Delivery Drivers as needed
  • Provide guidance and support to the shipping and receiving team
  • Be an ambassador of Thysseness culture
  • Communicate company and department goals
  • Share daily schedules and workloads
  • Drive cross-training within the team
  • Work with the Production Manager to identify hiring needs
  • Provide coaching to develop team member capabilities
  • Develop and manage shipping schedules
  • Communicate daily with the Production Manager, Production Coordinator, and Scheduler
  • Notify management when delivery expectations cannot be met
  • React quickly to schedule or priority changes
  • Request and assign overtime as necessary
  • Ensure all shipments meet client expectations
  • Equip the team with clear instructions
  • Spot-check outgoing shipments and incoming materials
  • Address customer concerns related to shipping errors

Requirements:

  • High school diploma or GED preferred
  • 3+ years of experience in shipping, receiving, or distribution preferred, with demonstrated experience in process improvement and vendor management
  • Experience in a fast-paced, deadline-driven environment required
  • Experience negotiating with carriers and managing shipping costs highly desirable
  • Strong analytical skills with ability to interpret data, identify trends, and make data-driven decisions
  • Proven negotiation skills with outside vendors
  • Excellent organizational skills with ability to manage multiple priorities, meet deadlines, and adapt to changing business needs
  • Strategic thinking capability balanced with attention to operational detail
  • Strong, efficient work ethic with ability to work in a high-stress, fast-paced, deadline-driven environment
  • Strong interpersonal and customer service skills with both internal and external customers
  • Ability to resolve disagreements in a calm, professional manner
  • Ability to create a positive, motivated team environment
  • Ability to keep themselves as well as employees accountable
  • Ability to troubleshoot shipping and receiving issues effectively
  • Strong problem-solving skills with a continuous improvement mindset
  • Proficiency with shipping software, warehouse management systems, and Microsoft Office Suite
  • Ability to produce independently as well as work in a team environment
  • Ability to work overtime and weekends if necessary

Additional Information:

Job Posted:
December 13, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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