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Join a team that drives the green energy revolution! Our Distribution Service department is at the heart of customer success, ensuring smooth operations and technical excellence for our partners. You’ll work in a collaborative environment with plenty of opportunities to grow your expertise in solar and energy storage solutions.
Job Responsibility:
Manage hotline and ticket system for distributors, installers, and end users in Romania
Provide training sessions for distributors and installers in the region
Support onsite troubleshooting together with the Partner Success Manager
Assist in pre-sales customer visits alongside the Account Manager
Create and maintain FAQs, online courses, and documentation for the region
Prepare regular performance reports (weekly, monthly, quarterly, annual) for the department center
Requirements:
Bachelor’s degree or higher in Electrical Engineering or equivalent
Minimum 3 years of experience in after-sales or technical support in PV/ESS/O&M
inverter experience is a plus
Strong motivation and passion for success in the clean-tech industry
Language skills: English and Romanian at C1 level
Chinese is an asset
Proficiency in Microsoft Office and ability to learn quickly
Independent, focused, and comfortable in a dynamic, fast-paced environment
Willingness to travel 5–10% between local market and EU department center