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Distribution Operations Associate

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Disney

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Location:
United States , Glendale

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Category:
IT - Administration

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Contract Type:
Employment contract

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Salary:

79100.00 - 96500.00 USD / Year
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Job Description:

We are seeking a skilled and proactive Distribution Operations Associate to oversee the servicing and localization for Day and Date/ Next Day Air Servicing of Hulu Originals, Currents and Catalog projects for DTC platforms Disney+, Hotstar, and Hulu. The ideal candidate has excellent organizational abilities, an understanding of digital content distribution concepts and technologies and an interest in emerging technology and platforms.

Job Responsibility:

  • Manage servicing for Hulu Originals, FX, FX on Hulu along with currents, catalog, feature, bonus, shorts, trailers, artwork, and metadata to various digital platforms globally including Disney+, Hotstar, DTC, and Hulu platforms
  • Extensive management of orders, curating source assets, communicating with customers, clients, & internal business ops team, vendor & asset management, inventory research, dealing with rejections, establishing a process SLA, and managing vendor & supplier performance metrics
  • Coordinates the creation of servicing, and localization assets used to service clients across all media types
  • Ensure the delivery timeline is on track, and schedules are maintained
  • Escalate impact to schedules when needed
  • Liaison between vendors, internal departments, and clients
  • Manage post charts, on time asset delivery, and weekly milestones are met
  • Responsible for the creation and validation of total estimated cost documentation and ensure work ordered is completed on budget
  • Reconcile actual billable work and credit memos at the completion of a project
  • Reviewing and approving invoicing
  • Work closely with vendors to localization orders in over 40 languages
  • Troubleshoot and manage rejection from clients and streaming platforms, perform root cause analysis, fix the reported issue, and oversee redelivery
  • Escalate complex issues to senior management as needed

Requirements:

  • Bachelor's degree or equivalent experience
  • 3 years of experience in media project management, managing vendors and clients, and localization
  • Proficiency with project management tools
  • Excellent organizational skills and attention to detail
  • Exceptional communication skills, with the ability to manage multiple stakeholders
  • Ability to manage multiple projects simultaneously in a fast-paced environment
  • Knowledge of digital distribution supply chain workflow

Nice to have:

  • Ability to anticipate and respond to client requirements proactively
  • Up-to-date technical knowledge in digital media tools and technologies
  • Familiarity with multiple languages and cultural nuances is a plus
What we offer:
  • Bonus and/or long-term incentive units may be provided
  • Full range of medical, financial, and/or other benefits

Additional Information:

Job Posted:
May 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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