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The Distribution Center Operations Senior Manager is responsible for the overall performance of an assigned distribution center building(s). In conjunction with the Director this role will support the strategy to create and maintain a first-class employee experience with a focus on talent development, employee engagement, staffing and retention, and learning and training. This role will also support the facility strategy around operational activities to achieve profit and expense goals, provide the highest possible service to the market customer base, ensure compliance with corporate policies and government regulations, and provide a work-environment conducive to superior productivity, safety, and quality.
Job Responsibility:
P&L responsibility for assigned departments within the DC
Ensure timely, secure, accurate deliveries of DC products/services through optimum deployment of courier/delivery resources
Partner with HR support resources to achieve staffing targets through creative recruiting methods
Create & maintain strong relationships with field store partners, corporate partners, asset protection, and transportation
Achieve all DC productivity, key performance and quality metrics
Ensure compliance with all government regulations and statutes in the areas of DEA, OSHA, employment, wage & hour, and EEO/AA
Ensure appropriate floor presence, engaging with colleagues and front-line leaders
Partner with HRBP to drive a colleague engagement strategy for the total DC
Partner with Director for succession planning, talent management processes
Drive an inclusive culture at all levels of the DC
Assign appropriate timelines and accountabilities for items
Optimize facility product flow and building capacity through root cause analysis and action planning
Participate in meetings/calls with corporate partners to support the DC network and supply chain strategies
Partner with HR Manager and site Director to develop a comprehensive talent strategy for the DC
Promote a high-performance culture by clearly setting goals and expectations
Act as a coach and mentor for team to develop and support IDPs for high potential talent
Requirements:
Minimum 5 years of work experience as an Operations Manager/Sr. Ops Manager in a Distribution Center/Warehouse
Minimum 5 years of experience in managerial/leadership positions in a Distribution Center/Warehouse
Minimum 3 years of experience with Microsoft Office Suite
High School Diploma, GED
Nice to have:
Demonstrated experience in retail, distribution, or warehouse operations
Proven track record of fostering a high-performance culture and driving measurable results
Skilled in developing talent across multiple organizational levels
Consistently dependable with a strong commitment to regular and reliable attendance
Experience with Warehouse Management Systems (WMS)
Strategic thinker with the ability to translate vision into actionable plans
Knowledgeable in federal and state compliance regulations affecting operational practices
Physically capable of frequent standing, walking, and stair climbing
Exceptional written and verbal communication skills
Strong time management and organizational abilities
Adept at independently leading and completing complex, strategic initiatives
Proven ability to collaborate across all levels in a cross-functional, matrixed environment
Experience implementing LEAN methodologies and 5S workplace organization
Proficient in leading safety initiatives and ensuring compliance with OSHA health and safety standards
Experience in financial analysis, budgeting, and cost management
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